"Emphasizes that . . . organizations that build a committed, interested, and engaged workforce can gain a true competitive advantage." —HR Magazine
"There are lessons here for beginners, established professionals, and masters of the art of managing and leading people in organizations." —John Hofmeister, president, Shell Oil Company
"If linking people to profit is your challenge, this is a book for you." —James Heskett, coauthor, The Value Profit Chain
"Structured around real life examples and practical proven tools to help companies and organizations to unleash the full potential of their people." —J. Randall MacDonald, senior vice president human resources, IBM Corporation
"Every page of this pithy volume crackles with insights and guidelines for managing people in ways that drive better business results while enhancing the quality of working life." —Lee Dyer, professor, human resource studies, Cornell University
"The book is easy to use, well written, and pragmatic. It shows what can happen when good ideas are implemented by good people." —Dave Ulrich, professor, Ross School of Business, University of Michigan, and coauthor, HR Competencies