Building the Successful Veterinary Practice, Leadership Tools / Edition 1

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Overview

This is the first volume of a multi-volume set of veterinary practice leadership and management resources. Veterinarians will discover the concepts and tools that can enable them to help the staff in their practices develop into a team, one that eagerly responds to changes in the marketplace and is committed to improvement.

Catanzaro has written in pragmatic terms about: the attitudes that promote a sense of teamwork; evaluating and developing your own leadership skills; the structure of a successful group; communication techniques; and Continuous Quality Improvement—all with an eye on the special circumstances and dynamics within veterinary practices. Appendices include a glossary of terms, leadership calibration instruments, summary leadership skill sessions, and suggestions for additional reading. The next volume in the series will address key programs to enhance net income.

The book contains black-and-white illustrations.

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Editorial Reviews

Doody's Review Service
Reviewer: G. John Benson, DVM, MS (University of Illinois College of Veterinary Medicine)
Description: This small paperback book is unique in the veterinary field in that it focuses solely on developing individual leadership qualities and team building. The author draws on his vast experience working with the AAHA and as a consultant to more than 1200 veterinary practices to provide a comprehensive view of the values and skills needed to lead the veterinary health care team of today.
Purpose: The purpose is to expose and classify the skills and values necessary in the leader of the health care team. The author's premise is that to be successful, there must be a combination of business management basics and integrative concepts of leadership that build the health care team.
Audience: The text is written for the practitioner, but students would be well advised to read this text to become an effective team member.
Features: The text is clearly written and illustrated. At the end of each of its four chapters is a review of the main points. The suggested reading list is comprehensive without being overwhelming and includes a suggested minimum library for those seeking the leadership advantage. The glossary is a positive addition to the text. Included in the text and appendix are numerous evaluations for the leader and the team to use in ongoing assessment of strengths and weaknesses and to aid in establishing the continuous quality improvement attitude and process.
Assessment: This book is a valuable addition to the veterinarian's professional library.
G. John Benson
This small paperback book is unique in the veterinary field in that it focuses solely on developing individual leadership qualities and team building. The author draws on his vast experience working with the AAHA and as a consultant to more than 1200 veterinary practices to provide a comprehensive view of the values and skills needed to lead the veterinary health care team of today. The purpose is to expose and classify the skills and values necessary in the leader of the health care team. The author's premise is that to be successful, there must be a combination of business management basics and integrative concepts of leadership that build the health care team. The text is written for the practitioner, but students would be well advised to read this text to become an effective team member. The text is clearly written and illustrated. At the end of each of its four chapters is a review of the main points. The suggested reading list is comprehensive without being overwhelming and includes a suggested minimum library for those seeking the leadership advantage. The glossary is a positive addition to the text. Included in the text and appendix are numerous evaluations for the leader and the team to use in ongoing assessment of strengths and weaknesses and to aid in establishing the continuous quality improvement attitude and process. This book is a valuable addition to the veterinarian's professional library.

3 Stars from Doody
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Product Details

Table of Contents

Introduction; Nurturing Your Leadership Competencies; Skill Is Not Enough; The Competencies Iceberg; Redesigning Leadership; Review; Chapter One The Foundation: Attitude of a Leader; Definition of a Team Player; Personal Roles in the Team; Listening Skills; How to Build a Team; The Infinity Model; The Values of Granddad; Review; Chapter Two The Framework: Skills of Leadership; Definition of Leadership; Traits of Leadership; Leadership Principles; Leadership Skills for Veterinary Practices; Evaluating Your Leadership Qualities (LQ); Commitment; OTeam TPRO Evaluation Survey; The Framework Flow; Review; Chapter Three Closing in the Structure: The Glue to Hold It Together; Styles of Leadership; The México Management Checklist; Designing Recognitions and Rewards; The Importance of Effective Communication; Planning Should Mean Putting It Together Right; A New Method for Staff Evaluation; Review; Chapter Four Inside Finishing: Sharing the Vision and Power with Others; Continuous Quality Improvement; The Pillars of CQI Excellence; The Only Constant Is Change; Three-Stage Planning Process; Abuse and Neglect of the CQI Process; Quality Transformation; CQI Checklists; Value Management with Continuous Quality Improvement; Review; Appendix A; Leadership Calibration Instruments; Appendix B.

Leadership Skills Handout

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