Business and Professional Communication

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Overview

This comprehensive book focuses on the core concepts and skills of business and professional communication, with an emphasis on leadership for today’s global workplace.

Business and Professional Communication is organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations. Readers learn how to be aware of their communication, to use verbal and nonverbal messages and listen effectively and then, to adapt their communication to others’ needs and styles.

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Product Details

  • ISBN-13: 9780205485918
  • Publisher: Pearson
  • Publication date: 8/3/2009
  • Series: MyCommunicationKit Series
  • Edition description: Older Edition
  • Pages: 496
  • Product dimensions: 8.40 (w) x 10.80 (h) x 0.80 (d)

Table of Contents

Unit I: Communication Principles for Leadership

Chapter 1: Communicating and Leading at Work

Chapter 2: Being Aware of Self and Others: Enhancing Communication and Leadership

Chapter 3: Using Verbal and Nonverbal Messages

Chapter 4: Listening and Responding

Chapter 5: Adapting to Differences: Personality, Culture and Gender

Unit II: Relationship Skills

Chapter 6: Relating to Others at Work

Chapter 7: Interviewing Principles and Skills

Chapter 8: Interviewing Types

Unit III: Collaboration Skills

Chapter 9: Collaborating in Teams

Chapter 10: Enhancing Team Meetings

Unit IV: Presentation Skills

Chapter 11: Developing Your Professional Presentations

Chapter 12: Supporting and Organizing Professional Presentations

Chapter 13: Delivering Professional Presentations

Chapter 14: Informative, Persuasive and Special Presentations

Appendix A: Writing Skills at Work

Appendix B: Managing Time: Managing Information

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