Business and Society : Ethics and Stakeholder Management / Edition 4

Business and Society : Ethics and Stakeholder Management / Edition 4

by Archie B. Carroll, Ann K. Buchholtz, Ann K. Buchholtz
     
 

ISBN-10: 0324001029

ISBN-13: 9780324001020

Pub. Date: 07/28/1999

Publisher: Cengage Learning

BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT uses a thoughtful presentation of cutting-edge research along with 37 case histories to help students understand the relationships between business and society stakeholders. The managerial perspective of this text emphasizes the twin themes of stakeholders and ethics. It shows students how to integrate

Overview

BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT uses a thoughtful presentation of cutting-edge research along with 37 case histories to help students understand the relationships between business and society stakeholders. The managerial perspective of this text emphasizes the twin themes of stakeholders and ethics. It shows students how to integrate ethical considerations into all their decision-making. This text employs a stakeholder management framework that emphasizes business's social and ethical responsibilities to both internal and external stakeholders.

Product Details

ISBN-13:
9780324001020
Publisher:
Cengage Learning
Publication date:
07/28/1999
Edition description:
Older Edition
Pages:
750
Product dimensions:
7.67(w) x 9.46(h) x 1.34(d)

Table of Contents

Prefaceix
About the Authorsxv
Part 1Business, Society, and Stakeholders1
Chapter 1The Business/Society Relationship2
Business and Society3
The Macroenvironment5
Role of Pluralism6
Our Special-Interest Society8
Business Criticism and Corporate Response8
Focus of the Book19
Structure of the Book22
Summary24
Chapter 2Corporate Social Responsibility, Responsiveness, and Performance27
The Corporate Social Responsibility Concept28
Arguments Against and For Corporate Social Responsibility38
Corporate Social Responsiveness41
Corporate Social Performance43
Social Performance and Financial Performance52
Socially Conscious or Ethical Investing55
Summary58
Chapter 3The Stakeholder Management Concept63
Origins of the Stakeholder Concept64
Who Are Business's Stakeholders?66
Strategic, Multifiduciary, and Synthesis Views70
Three Values of the Stakeholder Model72
Stakeholder Management73
Effective Stakeholder Management86
Stakeholder Management Capability86
The Stakeholder Corporation87
Summary88
Part 2Business Ethics and Management91
Chapter 4Business Ethics Fundamentals92
Business Ethics and Public Opinion96
What Does Business Ethics Mean?98
Four Important Ethics Questions104
Three Models of Management Ethics107
Making Moral Management Actionable117
Developing Moral Judgment118
Elements of Moral Judgment124
Summary127
Chapter 5Personal and Organizational Ethics131
Levels at Which Business Ethics May Be Addressed132
Personal and Managerial Ethics133
Managing Organizational Ethics145
Summary167
Chapter 6Ethical Issues in the Global Arena173
Eras in the Internationalization of Business174
MNCs and the Global Environment176
Ethical Issues in the Multinational Environment181
Improving Global Ethics192
Summary201
Part 3External Stakeholder Issues207
Chapter 7Business, Government, and Regulation208
A Brief History of Government's Role209
The Roles of Government and Business211
Interaction of Business, Government, and the Public214
Government's Nonregulatory Influence on Business215
Government's Regulatory Influences on Business221
Deregulation232
Regulatory Reform235
Summary237
Chapter 8Business's Influence on Government and Public Policy243
The Current Political Environment244
Corporate Political Participation246
Business Lobbying247
Political Action Committees256
Coalition Building263
Strategies for Political Activism264
Summary266
Chapter 9Consumer Stakeholders: Information Issues and Responses271
The Paradox of the Consumer Orientation272
The Consumer Movement273
Product Information Issues277
The Federal Trade Commission297
Self-Regulation in Advertising300
Summary302
Chapter 10Consumer Stakeholders: Product and Service Issues308
Two Central Issues: Quality and Safety309
Consumer Product Safety Commission318
Food and Drug Administration320
Business's Response to Consumer Stakeholders324
Summary331
Chapter 11The Natural Environment as Stakeholder: Issues and Challenges336
A Brief Introduction to the Natural Environment336
Natural Environment Issues343
Causes of the Environmental Crisis351
Environmental Perspectives354
Summary356
Chapter 12Business and Stakeholder Responses to Environmental Challenges360
Responsibility for Environmental Issues361
The Role of Governments in Environmental Issues364
Other Environmental Stakeholders372
Business Environmentalism378
The Future of Business: Greening and/or Growing?387
Summary388
Chapter 13Business and Community Stakeholders392
Community Involvement393
Corporate Philanthropy or Business Giving406
Business and Plant Closings422
Summary341
Part 4Internal Stakeholder Issues437
Chapter 14Employee Stakeholders and Workplace Issues438
Changes in the Workplace439
The New Social Contract442
The Employee Rights Movement444
The Right to a Job/Not to Be Fired Without Cause449
The Right to Due Process and Fair Treatment451
Freedom of Speech in the Workplace456
Summary466
Chapter 15Employee Stakeholders: Privacy, Safety, and Health471
Right to Privacy in the Workplace472
Workplace Safety484
The Right to Health in the Workplace493
Summary501
Chapter 16Employment Discrimination and Affirmative Action508
The Civil Rights Movement and Minority Progress509
Federal Laws Prohibiting Discrimination512
Expanded Meanings of Discrimination520
Issues in Employment Discrimination522
Affirmative Action in the Workplace534
Summary540
Chapter 17Owner Stakeholders and Corporate Governance547
Legitimacy and the Corporate Governance Problem548
Improving Corporate Governance562
Summary576
Part 5Strategic Management for Social Responsiveness583
Chapter 18Strategic Management and Corporate Public Policy584
Understanding the Concept of Corporate Public Policy585
Four Key Strategy Levels587
The Strategic Management Process593
Summary603
Chapter 19Issues Management and Crisis Management609
Issues Management610
Crisis Management623
Summary631
Chapter 20Public Affairs Management635
Evolution of the Corporate Public Affairs Function636
Modern Perspectives of Corporate Public Affairs638
Public Affairs Strategy644
Incorporating Public Affairs Thinking into Every Manager's Job646
Summary648

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