Business and Society : Ethics and Stakeholder Management / Edition 4

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BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT uses a thoughtful presentation of cutting-edge research along with 37 case histories to help students understand the relationships between business and society stakeholders. The managerial perspective of this text emphasizes the twin themes of stakeholders and ethics. It shows students how to integrate ethical considerations into all their decision-making. This text employs a stakeholder management framework that emphasizes business's social and ethical responsibilities to both internal and external stakeholders.
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Editorial Reviews

Presenting recent research and case histories, Carrol (management, University of Georgia) and Buchholtz (business, University of Georgia) focus attention on the relationships between business and the rest of society<-->the government, consumers, communities, and employees<-->as well as with the environment. The book's central concern is the need of managers to balance the interests of shareholders with the company's obligations to other groups. Economic and legal considerations inform the approach. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780324001020
  • Publisher: Cengage Learning
  • Publication date: 7/28/1999
  • Edition description: Older Edition
  • Edition number: 4
  • Pages: 750
  • Product dimensions: 7.67 (w) x 9.46 (h) x 1.34 (d)

Table of Contents

Preface ix
About the Authors xv
Part 1 Business, Society, and Stakeholders 1
Chapter 1 The Business/Society Relationship 2
Business and Society 3
The Macroenvironment 5
Role of Pluralism 6
Our Special-Interest Society 8
Business Criticism and Corporate Response 8
Focus of the Book 19
Structure of the Book 22
Summary 24
Chapter 2 Corporate Social Responsibility, Responsiveness, and Performance 27
The Corporate Social Responsibility Concept 28
Arguments Against and For Corporate Social Responsibility 38
Corporate Social Responsiveness 41
Corporate Social Performance 43
Social Performance and Financial Performance 52
Socially Conscious or Ethical Investing 55
Summary 58
Chapter 3 The Stakeholder Management Concept 63
Origins of the Stakeholder Concept 64
Who Are Business's Stakeholders? 66
Strategic, Multifiduciary, and Synthesis Views 70
Three Values of the Stakeholder Model 72
Stakeholder Management 73
Effective Stakeholder Management 86
Stakeholder Management Capability 86
The Stakeholder Corporation 87
Summary 88
Part 2 Business Ethics and Management 91
Chapter 4 Business Ethics Fundamentals 92
Business Ethics and Public Opinion 96
What Does Business Ethics Mean? 98
Four Important Ethics Questions 104
Three Models of Management Ethics 107
Making Moral Management Actionable 117
Developing Moral Judgment 118
Elements of Moral Judgment 124
Summary 127
Chapter 5 Personal and Organizational Ethics 131
Levels at Which Business Ethics May Be Addressed 132
Personal and Managerial Ethics 133
Managing Organizational Ethics 145
Summary 167
Chapter 6 Ethical Issues in the Global Arena 173
Eras in the Internationalization of Business 174
MNCs and the Global Environment 176
Ethical Issues in the Multinational Environment 181
Improving Global Ethics 192
Summary 201
Part 3 External Stakeholder Issues 207
Chapter 7 Business, Government, and Regulation 208
A Brief History of Government's Role 209
The Roles of Government and Business 211
Interaction of Business, Government, and the Public 214
Government's Nonregulatory Influence on Business 215
Government's Regulatory Influences on Business 221
Deregulation 232
Regulatory Reform 235
Summary 237
Chapter 8 Business's Influence on Government and Public Policy 243
The Current Political Environment 244
Corporate Political Participation 246
Business Lobbying 247
Political Action Committees 256
Coalition Building 263
Strategies for Political Activism 264
Summary 266
Chapter 9 Consumer Stakeholders: Information Issues and Responses 271
The Paradox of the Consumer Orientation 272
The Consumer Movement 273
Product Information Issues 277
The Federal Trade Commission 297
Self-Regulation in Advertising 300
Summary 302
Chapter 10 Consumer Stakeholders: Product and Service Issues 308
Two Central Issues: Quality and Safety 309
Consumer Product Safety Commission 318
Food and Drug Administration 320
Business's Response to Consumer Stakeholders 324
Summary 331
Chapter 11 The Natural Environment as Stakeholder: Issues and Challenges 336
A Brief Introduction to the Natural Environment 336
Natural Environment Issues 343
Causes of the Environmental Crisis 351
Environmental Perspectives 354
Summary 356
Chapter 12 Business and Stakeholder Responses to Environmental Challenges 360
Responsibility for Environmental Issues 361
The Role of Governments in Environmental Issues 364
Other Environmental Stakeholders 372
Business Environmentalism 378
The Future of Business: Greening and/or Growing? 387
Summary 388
Chapter 13 Business and Community Stakeholders 392
Community Involvement 393
Corporate Philanthropy or Business Giving 406
Business and Plant Closings 422
Summary 341
Part 4 Internal Stakeholder Issues 437
Chapter 14 Employee Stakeholders and Workplace Issues 438
Changes in the Workplace 439
The New Social Contract 442
The Employee Rights Movement 444
The Right to a Job/Not to Be Fired Without Cause 449
The Right to Due Process and Fair Treatment 451
Freedom of Speech in the Workplace 456
Summary 466
Chapter 15 Employee Stakeholders: Privacy, Safety, and Health 471
Right to Privacy in the Workplace 472
Workplace Safety 484
The Right to Health in the Workplace 493
Summary 501
Chapter 16 Employment Discrimination and Affirmative Action 508
The Civil Rights Movement and Minority Progress 509
Federal Laws Prohibiting Discrimination 512
Expanded Meanings of Discrimination 520
Issues in Employment Discrimination 522
Affirmative Action in the Workplace 534
Summary 540
Chapter 17 Owner Stakeholders and Corporate Governance 547
Legitimacy and the Corporate Governance Problem 548
Improving Corporate Governance 562
Summary 576
Part 5 Strategic Management for Social Responsiveness 583
Chapter 18 Strategic Management and Corporate Public Policy 584
Understanding the Concept of Corporate Public Policy 585
Four Key Strategy Levels 587
The Strategic Management Process 593
Summary 603
Chapter 19 Issues Management and Crisis Management 609
Issues Management 610
Crisis Management 623
Summary 631
Chapter 20 Public Affairs Management 635
Evolution of the Corporate Public Affairs Function 636
Modern Perspectives of Corporate Public Affairs 638
Public Affairs Strategy 644
Incorporating Public Affairs Thinking into Every Manager's Job 646
Summary 648
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