Business Communication: Communicate Effectively in Any Business Environment / Edition 1

Paperback (Print)
Rent
Rent from BN.com
$13.41
(Save 83%)
Est. Return Date: 11/20/2014
Used and New from Other Sellers
Used and New from Other Sellers
from $33.07
Usually ships in 1-2 business days
(Save 57%)
Other sellers (Paperback)
  • All (19) from $33.07   
  • New (7) from $57.70   
  • Used (12) from $33.07   

Overview

You can get there

Where do you want to go? You might already be working in a business setting. You may be looking to expand your skills. Or, you might be setting out on a new career path.

Wherever you want to go, Business Communication will help you get there. Easy-to-read, practical, and up-to-date, this text not only helps you learn fundamental business communication concepts; it also helps you master the core competencies and skills you need to succeed in the classroom and beyond. The book's brief, modular format and variety of built-in learning resources enable you to learn at your own pace and focus your studies.

With this book, you will be able to:
* Incorporate active listening, assertive speaking, and non-verbal communication techniques into your daily communications.
* Resolve conflicts effectively.
* Choose the best words and voice for your audience.
* Craft persuasive business letters.
* Avoid common writing mistakes.
* Plan and lead successful business meetings.
* Overcome your fears of public speaking.
* Write winning business proposals.
* Create a resume that helps you get the job you want.
* Present yourself professionally in an interview.

Wiley Pathways helps you achieve your goals

When it comes to learning about business, not everyone is on the same path. But everyone wants to succeed. The new Wiley Pathways series in Business helps you achieve your goals with its brief, inviting format, clear language, and focus on core competencies and skills.

The books in this series—Business Communication, Finance, Marketing, Business Math, and Real Estate—offer a coordinated curriculum for learning business. Learn more at www.wiley.com/go/pathways.

Read More Show Less

Product Details

  • ISBN-13: 9780471790778
  • Publisher: Wiley
  • Publication date: 8/21/2006
  • Series: Wiley Pathways Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 476
  • Sales rank: 1,064,953
  • Product dimensions: 7.32 (w) x 9.15 (h) x 0.63 (d)

Meet the Author

Marty Brounstein is the Principal of The Practical Solutions Group, a training and consulting firm based in the San Francisco Bay area that specializes in management and organizational effectiveness. Marty's consulting work includes one-on-one coaching with managers and executives, assistance to groups working to become productive teams, and guidance and direction for organizations establishing practices for high performance and employee retention. His training programs target management as well as employee-development issues including leadership, team development, customer service, and effective communication. As a consultant, speaker, and trainer since 1991, Marty has served a wide variety of organizations from high tech to government, for profit to non-profit. He has a bachelor's degree in education and history and a master's degree in industrial relations. Prior to beginning his consulting career, he spent a couple of years as a human resources executive.

Read More Show Less

Table of Contents

Part I: Foundations of Business Communication.

1. Understanding Business Communication.

2. Mastering Communication Skills.

3. Effective Conflict Resolution.

Part II: The Writing Process.

4. Writing for Business Audiences.

5. Writing and Revising Business Communications.

Part III: Letters, Memos, E-Mail, and Other Brief Messages.

6. Managing Memos and E-Mail.

7. Writing Positive Business Letters.

8. Writing Negative Messages.

9. Writing Persuasively.

Part IV: Developing Speaking Skills.

10. Spoken Communication.

11. Giving Speeches and Oral Presentations.

Part V: Reports and Proposals.

12. Writing Business Reports.

13. Writing Business Proposals.

Part VI: Employment Messages.

14. Writing Resumes and Job Letters.

15. Interviewing for Employment.

Appendix A.

Appendix B.

Appendix C.

Glossary.

Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)