Business Correspondence: A Guide to Everyday Writing / Edition 2

Business Correspondence: A Guide to Everyday Writing / Edition 2

by Lin Lougheed
     
 

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ISBN-10: 0130897922

ISBN-13: 9780130897923

Pub. Date: 09/01/2002

Publisher: Pearson Education ESL

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students¿ basic English skills. Because each chapter centers around an office situation,

Overview

Business Correspondence, Second Edition introduces adult ESL students to the proper formats and approaches to use in basic office communication. It offers students extensive contextualized practice, while extra grammar and punctuation exercises boost students¿ basic English skills. Because each chapter centers around an office situation, students are exposed to ¿real¿ language in ¿real¿ situations.

Product Details

ISBN-13:
9780130897923
Publisher:
Pearson Education ESL
Publication date:
09/01/2002
Edition description:
New Edition
Pages:
160
Product dimensions:
8.10(w) x 10.70(h) x 0.50(d)

Table of Contents

A Letter to You

Test Yourself

To the Teacher

Unit 1 Writing a Cover Letter

Unit 2 Replying to a Job Application

Unit 3 Requesting a Service

Unit 4 Confirming a Service

Unit 5 Ordering Supplies

Unit 6 Confirming an Order

Unit 7 Requesting Information

Unit 8 Providing Information

Unit 9 Writing Claim Letters

Unit 10 Writing Adjustment Letters

Unit 11 Writing Reminder Letters and Collection Letters

Unit 12 Replying to Reminder Letters and Collection Letters

Unit 13 Writing Employee Relation Letters

Unit 14 Writing Customer Relations Letters

Unit 15 Writing Personal Business Letters

Reference

Glossary

Answer Key

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