Business Ethics: A Case Study Approach / Edition 1by Stephen K. Henn, Henn
In the seven years since Enron exploded, it seems little has changed. The financial crisis, the seemingly intractable problems facing Detroit, and the bribery scandal that resulted in an $800 million fine for Siemens, to name a few have altered the business landscape for the foreseeable future. Ethics seems to be discussed frequently when people talk about these… See more details below
In the seven years since Enron exploded, it seems little has changed. The financial crisis, the seemingly intractable problems facing Detroit, and the bribery scandal that resulted in an $800 million fine for Siemens, to name a few have altered the business landscape for the foreseeable future. Ethics seems to be discussed frequently when people talk about these matters. So, have we learned our lesson? If the past few years are any guide, the answer is "no."
Linking theory to practice, Business Ethics: A Case Study Approach—written by ethics professional Stephen Henn-provides de-tailed case studies showing how organizations built on strong ethical foundations outperform those where ethics is not a principal business driver. Revealing the relationship between behavior in the workplace and the conditions that foster it, this timely book:
- Discusses the key elements involved in ethical and unethical behavior
- Looks at the role of trust in an organization and its internal and external dealings
- Examines the psychology behind individual decision-making
- Explores the role that group behavior plays in affecting individual decision-making
- Reveals how to strengthen an individual's affinity for your organization
When the facts are all out, Bernie Madoff probably did not get up one morning and say, "I think I will reconstruct the original Ponzi scheme and defraud investors." For the vast majority of companies ruined by ethics scandals, there was something small that eventually snowballed into an out-of-control situation. Business Ethics: A Case Study Approach is, now more than ever, essential reading for senior leaders of organizations, trustees, managing partners, government officials, and anyone tasked with a duty-fiduciary or otherwise—to prevent that "something small" from happening in the first place.
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Table of Contents
CHAPTER 1 Introduction.
Case Study: A CFO’s Dilemma.
CHAPTER 2 Why Are Ethics Critical?
What Is the Objective?
All Animals Are Equal, but ...
A Two-Way Street.
Toward a Workable Model.
CHAPTER 3 Why ‘‘Business’’ Ethics Is Not Just about Corporations.
Case Study: The Duke University Lacrosse Scandal.
The Burden of Expectations.
Case Study: The United Way.
A Broad Impact.
CHAPTER 4 A Historical Review.
The Ancient World.
Greek Citizens’ Code.
Cardinal Virtues and Vices.
Business Ethics in Times Past.
Case Study: Saint Thomas Aquinas.
Case Study: Arthur Andersen.
The Nature of Man.
CHAPTER 5 Why Do People Behave Badly?
Hierarchy of Needs.
Case Study: Walt Pavlo.
There but for the Grace of God.
Rending Moral Fabric.
CHAPTER 6 Work Environment and Group Dynamics.
Social Control Theory.
Case Study: The Stanford Prison Experiment.
Elements of Social Bonding.
Case Study: The Milgram Experiment.
Power, Authority, and Proximity.
Positive Peer Pressure.
CHAPTER 7 Leadership.
Tone at the Top.
Case Study: Václav Havel.
Case Study: The Smithsonian Institution.
CHAPTER 8 The Common Element—Trust.
The Cost of Trust.
Case Study: The Tylenol Poisonings.
A Well of Goodwill.
Case Study: Firestone–Ford Tire Recalls.
CHAPTER 9 Building an Army of Davids.
1 Samuel 17.
Breaking the Chains.
Case Study: Jordan’s Furniture.
Back to Maslow.
Causes and Culture.
CHAPTER 10 The Positive Power of Peer Pressure.
The Gentleman at Dinner.
I Fly SWA.
In the Trenches.
Why Are We Doing This?
The Whole Picture.
CHAPTER 11 How to Develop Leadership.
Case Study: Whirlpool and Leadership Development.
Investing in the Future.
CHAPTER 12 The Logic of William of Ockham.
Law of Parsimony.
Is It the Means or the Ends?
The Whole View.
All Organizations Are Businesses.
Case Study: University versus Nation.
All about Me.
Case Study: Charles Ponzi and His Scheme.
Enjoying the Kool-Aid.
CEO and Trust.
Feeding the Wolf.
and post it to your social network
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