Business Ethics: A Case Study Approach / Edition 1

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Overview

In the seven years since Enron exploded, it seems little haschanged. The financial crisis, the seemingly intractable problemsfacing Detroit, and the bribery scandal that resulted in an $800million fine for Siemens, to name a few have altered the businesslandscape for the foreseeable future. Ethics seems to be discussedfrequently when people talk about these matters. So, have welearned our lesson? If the past few years are any guide, the answeris "no."

Linking theory to practice, Business Ethics: A Case StudyApproach—written by ethics professional StephenHenn-provides de-tailed case studies showing how organizationsbuilt on strong ethical foundations outperform those where ethicsis not a principal business driver. Revealing the relationshipbetween behavior in the workplace and the conditions that fosterit, this timely book:

  • Discusses the key elements involved in ethical and unethicalbehavior
  • Looks at the role of trust in an organization and its internaland external dealings
  • Examines the psychology behind individualdecision-making
  • Explores the role that group behavior plays in affectingindividual decision-making
  • Reveals how to strengthen an individual's affinity for yourorganization

When the facts are all out, Bernie Madoff probably did not getup one morning and say, "I think I will reconstruct the originalPonzi scheme and defraud investors." For the vast majority ofcompanies ruined by ethics scandals, there was something small thateventually snowballed into an out-of-control situation. BusinessEthics: A Case Study Approach is, now more than ever, essentialreading for senior leaders of organizations, trustees, managingpartners, government officials, and anyone tasked with aduty-fiduciary or otherwise—to prevent that "something small"from happening in the first place.

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Editorial Reviews

From the Publisher
"Written for busines leaders, policymakers and anyone "tasked with a duty", this book examines the key elements of ethical and unethical business behaviors and outlines some of the psychological factors that may influence decision-making." (Book News, August 2009)
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Product Details

  • ISBN-13: 9780470450673
  • Publisher: Wiley
  • Publication date: 6/9/2009
  • Edition number: 1
  • Pages: 192
  • Sales rank: 576,978
  • Product dimensions: 6.20 (w) x 9.10 (h) x 0.90 (d)

Meet the Author

Stephen K. Henn is President of SmartPros Legal & Ethics, Ltd. He is an experienced consultant, executive, and attorney with over fifteen years as a pioneer and leader in legal and ethics training for lawyers and executives. He has been an instructor for several live and Web-based legal and ethics programs. Prior to SmartPros Legal & Ethics, Henn was president and CEO of Cognistar Interactive Corporation, a leader in Web-based continuing legal education and executive ethics and compliance training.

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Table of Contents

Preface.

Acknowledgments.

CHAPTER 1 Introduction.

Themes.

Case Study: A CFO’s Dilemma.

CHAPTER 2 Why Are Ethics Critical?

What Is the Objective?

The Research.

Stakeholder Approach.

All Animals Are Equal, but ...

A Two-Way Street.

Uncle Sam.

Toward a Workable Model.

CHAPTER 3 Why ‘‘Business’’ Ethics Is Not Just about Corporations.

Case Study: The Duke University Lacrosse Scandal.

20/20 Hindsight.

The Burden of Expectations.

Case Study: The United Way.

A Broad Impact.

CHAPTER 4 A Historical Review.

The Ancient World.

Greek Citizens’ Code.

Military Codes.

Cardinal Virtues and Vices.

Business Ethics in Times Past.

Timbuktu.

Case Study: Saint Thomas Aquinas.

Case Study: Arthur Andersen.

The Nature of Man.

CHAPTER 5 Why Do People Behave Badly?

Moral Development.

Fraud Triangle.

Propensity.

Hierarchy of Needs.

Case Study: Walt Pavlo.

There but for the Grace of God.

Broken Windows.

Rending Moral Fabric.

CHAPTER 6 Work Environment and Group Dynamics.

Social Animals.

Relative Ethics.

Social Control Theory.

Case Study: The Stanford Prison Experiment.

Elements of Social Bonding.

Case Study: The Milgram Experiment.

Power, Authority, and Proximity.

Positive Peer Pressure.

CHAPTER 7 Leadership.

Tone at the Top.

Authenticity.

Case Study: Václav Havel.

Outside Perspectives.

Case Study: The Smithsonian Institution.

Leadership Bonding.

CHAPTER 8 The Common Element—Trust.

Prisoners’ Dilemma.

Trust.

The Cost of Trust.

Case Study: The Tylenol Poisonings.

A Well of Goodwill.

Case Study: Firestone–Ford Tire Recalls.

Two Approaches.

CHAPTER 9 Building an Army of Davids.

Herding Cats.

1 Samuel 17.

Breaking the Chains.

Basic Principles.

Evangelize.

Case Study: Jordan’s Furniture.

Back to Maslow.

Moral Hazard.

Causes and Culture.

CHAPTER 10 The Positive Power of Peer Pressure.

The Gentleman at Dinner.

Belief.

I Fly SWA.

Attachment.

Commitment.

Involvement.

In the Trenches.

Why Are We Doing This?

The Whole Picture.

CHAPTER 11 How to Develop Leadership.

Fore!

Case Study: Whirlpool and Leadership Development.

Investing in the Future.

Emerging Leaders.

A Bias.

CHAPTER 12 The Logic of William of Ockham.

Law of Parsimony.

Is It the Means or the Ends?

The Whole View.

All Organizations Are Businesses.

Case Study: University versus Nation.

All about Me.

Case Study: Charles Ponzi and His Scheme.

Enjoying the Kool-Aid.

CEO and Trust.

Feeding the Wolf.

Index.

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