Business Etiquette, Third Edition: 101 Ways to Conduct Business with Charm and Savvy / Edition 3

Business Etiquette, Third Edition: 101 Ways to Conduct Business with Charm and Savvy / Edition 3

by Ann Marie Sabath
     
 

ISBN-10: 1601631200

ISBN-13: 9781601631206

Pub. Date: 03/20/2010

Publisher: Career Press, Incorporated

What differentiates businesspeople from business professionals? Many individuals invest in their careers yet have no clue how to set themselves apart from their competition.

Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those

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Overview

What differentiates businesspeople from business professionals? Many individuals invest in their careers yet have no clue how to set themselves apart from their competition.

Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those rather effortless strategies for climbing that slippery ladder of success.

You'll learn appropriate ways for:

Introducing two people whose names you've forgotten.

Determining when to send an e-mail vs. a "snail mail" follow-up.

Managing coworkers who drop in your office without notice.

Handling being put on the spot in a meeting.

Playing the corporate hierarchy game with your boss and other higher-ups.

Dealing with international hosts, colleagues, and customers.

Product Details

ISBN-13:
9781601631206
Publisher:
Career Press, Incorporated
Publication date:
03/20/2010
Pages:
192
Sales rank:
742,551
Product dimensions:
5.20(w) x 8.20(h) x 0.50(d)

Related Subjects

Table of Contents

Introduction

Why You Need This Book 11

1 Opening Moves: Making Initial Encounters Work 21

2 Business Dress 101: Handling Attire Problems in the Workplace 35

3 Correspondence: Putting It Down in Black and White 45

4 Sound Advice: Making the Right Phone Impression 65

5 Cubicle Protocol and Time Management: Functioning Well in the Office 89

6 Meetings: Getting It All Together 105

7 VIPs: Dealing With Key Decision-Makers 115

8 Unfamiliar Settings: Handling Social Situations 123

9 Off the Beaten Path: Coping With Challenges 133

10 Common Questions 147

Appendix

International Etiquette 157

Bibliography 179

Index 183

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