Business Processes: Modelling and Analysis for Re-Engineering and Improvement

Overview

Business Processes Modelling and Analysis for Re-engineering andImprovement Martyn A. Ould Business processes are inherent in everyorganisation. Each of these processes involves activity-people ormachines do things; each is about groups working collaborativelytogether; and each process has a goal-it is intended to achievesomething. This book is concerned with being able to picture aprocess through a process model. A model requires a language as abasis for analysis. This is where STRIM comes in. It has ...

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Overview

Business Processes Modelling and Analysis for Re-engineering andImprovement Martyn A. Ould Business processes are inherent in everyorganisation. Each of these processes involves activity-people ormachines do things; each is about groups working collaborativelytogether; and each process has a goal-it is intended to achievesomething. This book is concerned with being able to picture aprocess through a process model. A model requires a language as abasis for analysis. This is where STRIM comes in. It has beendeveloped and refined through practice to bring about understandingof, and improvement to, the processes which drive a businesstowards its goals. Where will modelling business processes be mostuseful?
* where there is a need for a shared understanding of what thebusiness does
* where a common approach is being adopted through QualityManagement Systems (QMS)
* incremental improvement programmes under the banner of TotalQuality Management (TQM)
* radical change initiatives such as those using Business ProcessRe-engineering (BPR)
* where there is a question over the alignment of informationtechnology (IT) and business needs
* where new process technologies such as workflow managementsystems and workgroup computing systems are to be applied
Central to STRIM is the notion of collaboration. Through its focuson roles, STRIM provides the ideal tool for examining therelationship between the process and the organisation in a way notfound in other methods. Those responsible for, or who haveinfluence over, change policy will benefit enormously by using thisbook. For Quality managers, IT managers, process consultants,change managers and all members of "Process Improvement Groups",this will prove to be a vital tool for the successfulimplementation of process improvement.

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Product Details

  • ISBN-13: 9780471953524
  • Publisher: Wiley
  • Publication date: 9/6/1995
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 6.40 (w) x 9.56 (h) x 0.73 (d)

Meet the Author

About the author Martyn A. Ould read mathematics at Cambridge University, entered the software industry directly, and worked for several years on operating systems. In 1985 he joined Praxis where he is now Quality and Technical Director. His interests centre on methods and lifecycles and he has had three books published-A Practical Handbook for Software Development, Testing in Software Development; and Strategies for Software Engineering. In recent years he has been leading Praxis's work in the field of business process modelling, including undertaking consultancy assignments for major clients. He is a Fellow of the British Computer Society and a Chartered Engineer. His interest in books extends to running his own private press-The Old School Press-where he prints and publishes using metal type and traditional hand processes for illustration and binding. About Praxis Praxis is the software engineering company of Touche Ross Management Consultants. Its services include the modelling of business processes as part of business improvement.

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Table of Contents

The Process Modeller's Needs.

Basic Concepts in Process Modelling.

Modelling with RADs.

Animating a Process Model.

Micro-Modelling of Processes.

Modelling Large Processes.

Process Patterns.

Modelling the Materials in the Process.

Analysing a Process Model.

Managing the Modelling.

Epilogue.

Index.

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