Campus Crisis Management / Edition 1

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Whether a devastating hurricane or a crime wave, crises can strike on a college campus at any time. Campus Crisis Management provides a comprehensive approach to these challenges, including planning for both prevention and response when a crisis cannot be prevented.

A practical, hands-on resource that is filled with examples, samples, forms, and checklists, Campus Crisis Management will help administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their institution. Campus Crisis Management contains the must-have information on crisis management and

  • Explains how to develop a comprehensive crisis management system
  • Identifies the different types of crises using the Crisis Matrix
  • Examines the structure, operation, and training of a crisis team
  • Presents a comprehensive approach for developing a campus crisis management plan
  • Explores strategies for working with the media
  • Tells how to work with outside agencies
  • Includes information on critical incident stress management

The authors also include valuable lessons learned from colleagues who weathered highly visible crisis events. These compelling stories provide insight into the issues and challenges these individuals faced and provide us with an opportunity to learn from their experiences.

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Editorial Reviews

From the Publisher
"This work tells us where to start and how to improve." (NACADA, 03/11/08)
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Product Details

  • ISBN-13: 9780787978747
  • Publisher: Wiley
  • Publication date: 3/30/2007
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 384
  • Sales rank: 921,625
  • Product dimensions: 6.44 (w) x 9.23 (h) x 1.46 (d)

Meet the Author

Eugene L. Zdziarski, II is dean of students, Division of Student Affairs, and is an adjunct faculty member in the Department of Educational Leadership at the University of Florida.

Norbert W. Dunkel is director of housing and residence education, Department of Housing and Residence Education, and is an adjunct faculty member in the Department of Educational Leadership at the University of Florida.

J. Michael Rollo, is vice president for student affairs, Florida Gulf Coast University.

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Table of Contents

Preface (Eugene L. Zdziarski II, Norbert W. Dunkel, and J. Michael Rollo).

About the Authors.

Part I: Understanding Crisis Management.

1. The Impact of Crisis (J. Michael Rollo and Eugene L. Zdziarski II).

2. The Crisis Matrix (Eugene L. Zdziarski II, J. Michael Rollo, and Norbert W. Dunkel).

Part II: Crisis Management in Practice.

3. Crisis Management Teams (Grant P. Sherwood and David McKelfresh).

4. Developing a Crisis Management Plan (J. Michael Rollo and Eugene L. Zdziarski II).

5. Crisis Communication (Cynthia J. Lawson).

6. Working with Emergency Personnel and Outside Agencies (Norbert W. Dunkel and Linda J. Stump).

7. Psychological First Aid in the Aftermath of Crisis (Wayne Griffin).

8. Crisis Training (Maureen E. Wilson).

Part III: Lessons from Crisis Management.

9. Environmental Crises (Pat Whitely, Jacinta Felice, and Kevin Bailey).

10. Facility Crises (Tom Brown, Craig Allen, Jim Conneely, and Claire Good).

11. Human Crises (Brent G. Paterson, Lee E. Bird, Suzanne M. Burks, Cindy K. Washington, Tom Ellett, and Anthony Daykin).

Part IV: Maintaining a Crisis Management Focus.

12. Contemporary Issues in Campus Crisis Management (Beth Hellwig-Olson, Merna Jacobsen, and Azfar Mian).

13. Where Do We Go from Here? (J. Michael Rollo, Eugene L. Zdziarski II, and Norbert W. Dunkel).

Appendix: Crisis Debriefing (Daryl Johnston).


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  • Anonymous

    Posted August 15, 2008


    Very interesting book. Exactly for university administration and crisis manager. More interesting and practic knowledge.

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