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C.A.R.E. Packages for the WorkPlace: Dozens of Little Things You Can Do to Regenerate Spirit at Work

Overview

"Several checkout lines were open and empty, but one had a long line. The customers patiently waited to have their groceries bagged by one special smiling clerk. why? Because Johnny always placed a note with his 'thought of the day' in each shopper's bag."

Humanizing the workplace need not be complex. Small gestures like Johnny's can make a world of difference. In this heartwarming book Barbara Glanz tells you exactly how to bring those little touches that mean so much to the place where you work, whether you are...

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Overview

"Several checkout lines were open and empty, but one had a long line. The customers patiently waited to have their groceries bagged by one special smiling clerk. why? Because Johnny always placed a note with his 'thought of the day' in each shopper's bag."

Humanizing the workplace need not be complex. Small gestures like Johnny's can make a world of difference. In this heartwarming book Barbara Glanz tells you exactly how to bring those little touches that mean so much to the place where you work, whether you are employee or boss. Filled with hundreds of happiness--and morale-boosting suggestions, CARE Packages for the Workplace shows you how to bring caring, communication, and respect to the place where you work.

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Product Details

  • ISBN-13: 9780070242678
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 5/1/1996
  • Edition number: 1
  • Pages: 222
  • Product dimensions: 6.10 (w) x 7.90 (h) x 0.60 (d)

Meet the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
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Table of Contents

Foreword
Preface
Acknowledgments
I "What is Spirit in the Workplace?" 1
II "How to C.A.R.E. About Your Workplace" 9
III C = Creative Communication 17
IV A = Atmosphere 47
V A = Appreciation for All 75
VI R = Respect 99
VII R = Reason for Being 133
VIII E = Empathy 157
IX E = Enthusiasm 183
X Summary 207
Resources 213
Where Did the First CARE Package Came From? 217
Bibliography 219
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