The Career Change Resume: How to Reinvent Your Resume and Land Your Dream Job / Edition 1

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Written by the official resume advisers to, this is the ultimate guide to creating life-changing resumes. The Career-Change Resume helps aspiring career-changers reinvent themselves by showing them how to transform their resumes. The book includes step-by-step instructions demonstrating how to craft resumes that open doors to new careers; more than 150 sample resumes and cover letters; valuable, innovative career-change tools and strategies; and solutions to common problems plaguing career-changers.

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Product Details

  • ISBN-13: 9780071411868
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 4/1/2003
  • Edition description: First Edition
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 8.40 (w) x 10.80 (h) x 0.57 (d)

Meet the Author

Kim Isaacs, CPRW, NCRW, is's resume expert and director of, a resume writing company serving job changers across the globe. .

Karen Hofferber, CPRW, is senior resume writer for She has also served as Monster's resume advisor, where she wrote articles on resume writing and provided advice to thousands of job seekers.

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Table of Contents

Acknowledgments xi
Introduction: Is It Time for a Career Change? xiii
Part 1 Planning the Attack on Your Resume
1 What Do You Offer? 3
2 Which Resume Format Is Right for You? 17
Part 2 Writing a Resume That Opens New Career Doors
3 Reinventing Your Resume for a Career Change 23
4 Career Change Resume FAQs 39
Part 3 Maximizing Your Resume's Exposure
5 The Cover Letter 45
6 Your Resume's Done--Now What? 63
Part 4 Resume Samples by Career Goal
7 Managers 73
Gabriel Jimenez: Sales to Business Operations Management 74
Samuel Chin: Project Supervisor to Plant Manager/Engineering Manager 76
Cliff May: Massage Therapist to Spa Manager 78
Dale Waters: Director of Claims Administration to Business Analyst 80
Blake Palmer: Healthcare Program Director to Sports Management 82
Ben Troutman: Software Engineer to Product Manager 84
Joshua Jacobs: Associate Manager, Broadband to Project Manager, Sports Events 86
Maria Rose Garcia: Program Manager to Operations Manager 88
Claire Brady: Employment Agency Division Manager to Operations Manager 90
Thomas Avilla: Engineering Department VP to Plant Manager 92
8 Executives 95
Suzanne Thick: Company President to Multimedia/Network Executive Producer/Senior Project Manager 96
Bradley Jefferson: Senior Partner (Law) to CEO 98
John Janoff: Executive VP Transitioning out of Tobacco Industry (Submitted by Judy Friedler) 100
9 Sales/New Business Development 103
Keith Wayne: Gym Franchise Owner to Sales/Operations Manager 104
Tom Fields: Investment Group Sales Manager to Pharmaceutical Sales 106
John Foster: Clinical Counselor/Therapist to Pharmaceutical Sales 108
Chris Wilde: Personnel Office Operator to Pharmaceutical Sales 110
Tamara Gold: Title Abstractor to Sales Representative 111
Keisha Duke: Sales/Supervisor of International Distribution to Surgical Sales 112
Wilber Dalton: Farmer/Nonprofit Foundation Manager to Sales/Account Manager 113
Andrew Weber: Lawyer to Sales (Submitted by Marty Weitzman) 114
10 Technology/Web/Telecommunications 115
Shawn Cox: Chemist to IT Systems Analyst 116
Robin Dow: Sales Representative to Computer/Helpdesk Technician 117
Chandra Winters: Post-Graduate Researcher to Software Engineer/Programmer 118
Imogen Kaye: Mechanical Designer to Junior Programmer/Analyst 120
Robert Hall: Copy Center Assistant Manager to Network Engineer 121
Mohammed Farrar: Senior Consultant to Systems Analyst 122
Manny Winston: Senior Desktop Technician to Web Designer 124
Kay Ford: Associate Finance Manager to Web Designer 126
Carlos Robles: Inside Sales Manager to Software Engineer 127
Marshall Jones: Technical Customer Service to Technical Installer 129
11 Education/Training 131
Aaron Bradshaw: Restaurant Operations Manager to College Administration 132
Patricia Wexler: Mission Manager to Learning and Development Specialist 134
Yolanda Percy: Business Owner to Motivational Speaker 136
Jose Cantos: QA Consultant to Technical/Software Training and Development Manager 137
Dina Kaye: Project Administrator to University Program Administrator 139
12 Healthcare/Medical 141
Darla Fairfield: Real Estate Agent to Drug Safety, Case Management, or Quality Control 142
Elizabeth Scruggs: Administrative Assistant to Child Life Specialist 144
Catherine Hayes: Gardening Associate to Entry-Level Healthcare 146
13 Skilled Trades 147
Kandar Aiden: Nursery Owner to Interior Designer 148
Mindy Longo: Art Sales to Architect 149
Michael Scott: District Trainer, Loss Prevention to Entry-Level Architect 150
14 Legal/Law Enforcement 151
Barbara Gooden: Security Specialist to Paralegal 152
David Smithers: Police Force Commander to Director of Corporate Security and Safety 154
Roger Simpson: Legal Officer (Attorney) to Country Risk Analyst 156
James Parkinson: Compliance Analyst to Director of Security 158
Tony Martin: VP Sales and Marketing to Law School Applicant 160
Pam Garrett: Field Supervisor/Inspector to Retail Loss Prevention Manager 161
Kevin Liss: Business Development/Sales to Paralegal (Submitted by Judy Friedler) 163
15 Administrative Support 165
Gloria Fine #1 Small Business Owner/Consultant to Administrative Assistant 166
Charles Whitler: Special Education Teacher to Clinical Information Coordinator to Executive Assistant 167
Bernice Johnson: Store Owner to Administrative Assistant 169
Jessica Lederman: Team Associate to Administrative Assistant 170
16 Finance/Banking/Accounting/Insurance 173
James Edwards: Technical Analyst/Programmer to Banking--Loan Officer/Customer Service/Credit Analyst 174
Daniel Vanderbilt: Nursery Owner to Entry-Level Finance/Accounting/Insurance Position 176
Victor Ellis: Sales Representative to Entry-Level Finance 178
Cindy Drew: Shift Supervisor (Residential Treatment Program) to Financial Services 179
Ann Cohen: Financial Advisor to Entry-Level Underwriter 180
Shanna Hart: Senior Systems Analyst to Investment Banker 182
17 Retail/Customer Service 183
Mike Black: Purchasing Manager to Retail Operations Manager 184
Brett Carter: Assistant Store Manager to Retail District Manager 186
Janet Shaw: District Route Manager to Sales Manager/Retail Operations Manager 188
Sarah Miller: Quality Control Coordinator to Customer Service Manager 190
Richard MacLeod: Real Estate Agent to Customer Service Specialist 192
18 Human Resources/Recruiting 195
Craig Starr: Loss Control Manager Returning to HR Administration Career 196
Lydia Tyler Wu: Case Manager to HR Assistant 198
Doris Mott: Web Design/Hosting Company Director to HR Manager 200
Diana Sharpe: Assistant Funds Manager to Benefits/Pension Administrator 202
Donna Grace: Sales Representative to Recruiter 203
Carey Schmidt: Marketing and Sales Intern to Employee Relations Specialist 204
Bill Forte: Sales Manager to HR Specialist 206
Frank O'Conner: Factory Chemist to HR Generalist 207
Gloria Fine #2 Small Business Owner/Consultant to Copywriter/Marketing Assistant 209
19 Consulting/Contractors 211
Lynn Brush: Administrative Assistant to Management Consultant/Accountant/Auditor 212
Matthew Tobias: M.D. to Medical Administration/Consulting 214
Joe Smythe: Senior Account Executive to IT Consultant 216
Joseph O'Conner: Chief Pastor to Management Consultant 218
20 Advertising/Marketing/PR 221
Whitney Reed: Pharmacist/Waiter to Advertising Traffic Coordinator, Pharmaceuticals 222
Serena Kemper: Analyst to Project/Event Management or PR 224
Janet Fuentes: Instructional Design Manager to Event Planner/Community Relations 226
Dipti Shabda: Consultant to Marketing/Communications/Policy Analysis 228
Julie Barnes: Project Manager to Communications Specialist 230
Susan Smith: Community Relations Writer to PR/Marketing Specialist 232
Rashem Abid: E-Commerce Intern to Music Promotions 234
21 Writing/Editing 235
Laura Chen: Counseling to Marketing to Writing 236
Dean Nunzio: Executive Assistant to Researcher 237
Quincy Rivers: Administrative Assistant to Web Content Writer 239
22 Hospitality/Tourism/Travel 241
Marlane Hoffman: Conference/Event Manager to Marketing/PR for the Travel and Tourism Industry 242
Helen Bender: Secretary to Tour Leader 244
Peter Campano: Preschool Teacher to Travel and Tourism Position 245
23 Real Estate/Property Management 247
Marissa Hart: Independent Insurance Adjuster to Property Manager 248
Gerald Foster: Real Estate Mortgage Processor to Assistant Property Manager 250
Anna Hyang: Day Trading Company President to Construction Project Management--Returning to Earlier Career 251
Marisol Dizon: VP/COO to Civil Engineer (submitted by Murray Mann and Jolene Elliott) 253
24 Nonprofit/Social Services/Government 255
Neil Elliott: Small Business Owner to Community Relations/Casework Management 256
John Lawrence: Transitioning from Military to Government Agency 258
Glen Lee: Analyst Intern to Public Policy/Budget Research Analysis 261
Rachel Miner: Minister to Nonprofit Agency Fund Development Director 262
Lulu Walker: Swim Team Director to Program Director--YMCA 264
25 Internships/Apprenticeships 267
Georgia Rush: Engineering Advisor to Management Consulting--Seeking Internship with M.B.A. Program 268
Abdul Ahmid: Waiter to Art Museum Conservation Internship 270
Bruce Levine: Senior Product Manager to Graduate School Admittance--International Politics 272
Lauralee Wilkenson: Marketing Intern to HR Intern 273
Appendix A Online Resources for Career Changers 275
Appendix B Resume Writers/Contributors, Resume Associations, and Career Coaches Web Sites 279
Index 281
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