Career Opportunities in the Retail and Wholesale Industry, Second Edition / Edition 2

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Whether you're a student or a professional ready for a career change, you'll find in this invaluable book everything you need to know to start an exciting career or change the direction of your current career in the retail or wholesale industry.

Retail and wholesale trade are trillion-dollar businesses employing an estimated 20 million Americans, according to the U.S. Department of Labor. From department stores and malls to online retailers and manufacturers, retail and wholesale present a myriad of employment opportunities, from customer service and sales to IT, marketing, and finance. Career Opportunities in the Retail and Wholesale Industry, Second Edition offers a comprehensive view of careers in the field, with complete information for the 21st century on 90 jobs, including

Mall Manager



Brand Manager

Personal Shopper

Catalog Copywriter

Wholesale Sales Representative

Marketing Director, Web Store

Sales Associate

Manufacturer's Representative

Promotions Manager-Retail Store

Market Researcher-Manufacturer

Throughout the book, the reader will find a quick-reference Career Profile for each job summarizing its notable features, a Career Ladder illustrating frequent routes to and from the position described, and a comprehensive text pointing out special skills, education, training, and various associations relevant to each post. Appendixes list education and training resources, chain and department stores, catalog companies and manufacturers, trade associations and unions, and more.

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Product Details

  • ISBN-13: 9780816077793
  • Publisher: Facts on File, Incorporated
  • Publication date: 6/1/2009
  • Series: Career Opportunities Series
  • Edition number: 2
  • Pages: 352
  • Age range: 14 - 17 Years
  • Product dimensions: 7.50 (w) x 9.20 (h) x 1.00 (d)

Table of Contents

How to Use This Book ix

Acknowledgments xiii

Foreword xv

Introduction xvii

Malls and Shopping Centers

Property Manager-Shopping Center/Mall 2

Mall Manager 5

Public Relations Director-Shopping Center/Mall 8

Publicist-Shopping Center/Mall 11

Marketing Director-Shopping Center/Mall 13

Assistant Marketing Director-Shopping Center/Mall 15

Advertising Director-Shopping Center/Mall 18

Advertising Assistant-Shopping Center/Mall 21

Tenant Relations Manager 23

Community Relations Director-Mall/Shopping Center 25

Information Representative-Mall/Shopping Center 27

Customer Service Representative-Mall/Shopping Center 29

Administrative Assistant-Shopping Center or Mall Office 32

Secretary-Shopping Center or Mall Office 34

Bookkeeper-Shopping Center or Mall Office 36

Janitorial Supervisor-Shopping Center/Mall 38

Maintenance Supervisor-Shopping Center/Mall 40

Security Director-Shopping Center/Mall 42

Security Officer-Shopping Center/Mall 44

Leasing Director-Mall/Shopping Center 46

Special Events Coordinator-Mall/Shopping Center 49

Department Stores

Store Manager-Department Store 54

Assistant Store Manager-Department Store 57

Department Manager-Department Store 60

Director of Public Relations-Department Store 63

Compensation and Benefits Manager-Department Store 66

Payroll Clerk-Department Store 68

Director of Human Resources-Department Store 70

Human Resources Generalist-Department Store 72

Training Manager-Department Store 74

Stock Room Manager 76

Loss Prevention Manager-Retail 78

Receiving Clerk-Department Store 81

Customer Service Manager-Department Store 83

Customer Service Representative-Department Store 85


Stores, Chains, Shops, And Boutiques

District Manager 90

Regional Manager-Retail 93

Manager-Specialty or Chain Store 96

Assistant Manager-Specialty or Chain Store 99

Third Key 102

Sales Associate 104

Brand Manager 106

Buyer 109

Assistant Buyer 111

Advertising Director-Retail Store 113

Director of Real Estate-Store 116

Cashier 119

Tailor-Clothing Store, Department Store/Boutique 121

Billing Manager-Department or Specialty Store 123

Billing Clerk-Department or Specialty Store 125

Window Dresser 127

Stock Clerk 129

Trainer-Retail 131

Promotions Manager-Retail Store 133

Art Director-Retail 135

Graphic Artist-Retail 138

Personal Shopper 140

Special Events Director-Retail Store 142

Mystery Shopper 145

Product Demonstrator 147

Comparison Shopper 149

Store Manager-Grocery/Supermarket 151

Wrapper/Bagger-Grocery Store/Supermarket 154

Sales Manager-Auto Sales 156

Car Salesperson 158

E-Commerce, Mail Order, and Direct Response Shopping

Marketing Director-Web Store 162

Webmaster-On-Line Store or Catalog 165

Customer Service Manager-On-Line Store or Catalog 168

Direct Response Copywriter 173

Call Center Representative 175

Television Shopping Channels

Television Shopping Channel Show Host 178

Buyer-Television Shopping Channel 182

Fashion Stylist-Television Shopping Channel 185

Product Information Copywriter-Television Shopping Channel 188

Web Site Content Producer-Television Shopping Channel 191

Customer Service Representative-Television Shopping Channel 194


Sales Manager-Wholesale 198

District Manager-Wholesale 201

Market Researcher-Manufacturer 204

Consumer Affairs Manager-Manufacturer/Wholesale 207

Wholesale Sales Representative 209

Sales Trainer-Wholesale 212

Manufacturer's Representative 215

Trade Show Representative-Wholesale 218

Rack Jobber 221

Purchasing Manager-Wholesale 224

Warehouse Manager-Wholesale Manufacturer or Distributor 226

Executive Director, Retail or Wholesale Trade Association 229


I Degree and Non-Degree Programs 234

A Four-Year Colleges and Universities Offering Majors in E-Commerce 234

B Four-Year Colleges and Universities Offering Majors in Apparel and Accessory Marketing 239

C Four-Year Colleges and Universities Offering Majors in Public Relations 240

D Four-Year Colleges and Universities Offering Majors in Advertising 250

E Two-Year Colleges and Universities Offering Majors in Retailing 257

II Trade Associations, Unions, and Other Organizations 260

III Directory of Chain Stores 268

IV Directory of Department Stores 272

V Directory of Supermarkets/Greceries 274

VI Directory of Catalog Companies 278

VII Directory of Television Shopping Channels 282

VIII Directory of Manufacturers and Other Companies 283

Glossary 310

Bibliography 312

Index 323

About the Author 330

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