Case for Bureaucracy: A Public Administration Polemic / Edition 3

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More About This Textbook

Product Details

  • ISBN-13: 9781566430074
  • Publisher: Congressional Quarterly, Inc.
  • Publication date: 1/28/1994
  • Series: Public Administration and Public Policy Ser.
  • Edition description: Older Edition
  • Edition number: 3
  • Pages: 226
  • Product dimensions: 5.99 (w) x 8.98 (h) x 0.62 (d)

Table of Contents

1 Bureaucracy Despised, Disparaged, and Defended 1
A Brief for Bureaucracy 3
The Case Debated by Others 6
Depictions in Popular Culture 8
Depictions in Academic Writing 12
2 What Citizens Experience from Bureaucracy 25
Surveying the Surveys 25
More Definitive Surveys 29
Reflections on the Surveys 37
Direct Performance Measures 40
3 More Suspicions and Surprises re Bureaucracy 49
Bureaucracy as Stereotype 49
Bureaucracy as Discriminator 53
Bureaucracy as Bungler 61
American Bureaucracy Compared 69
4 Ask the Impossible of Bureaucracy? Easy! 77
No-Win Situations and Red Tape 78
Administration by Proxy 84
Solve Those Problems! 89
Bureaucracy and Social Change 94
5 Bureaucrats as Ordinary People 103
Who Are the Bureaucrats? 104
The "Bureaucratic Mentality" 115
How Bad Is Work in Bureaucracy? 123
The Bureaucrats' Reputation 130
6 Bureaucratic Bigness and Badness Reconsidered 133
The Size of Bureaucracy 133
Growth, Aging, and Badness 139
The Political Power of Bureaucracy 151
Inequity and Drift 160
7 The Great Falsehood about American Government 165
Anatomy of a Falsehood 165
Reactions to the Falsehood 170
What Should We Do? 179
Notes 185
Selected Books 209
Index 215
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