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From The CriticsReviewer: Tina M Snapp, BSN (University of Colorado Hospital)
Description: This book contains personal references to the case management process as well as an extensive listing of national and local resources. This is second edition.
Purpose: This book contains useful information on the basic practice of case managment. It appears that many references are from a compliation of editorial articles from magazines. Most areas of the field are represented from legal/ethical issues, managed care, disease management, and outcomes evaluation. The resourse section is particularly valuable.
Audience: According to the author, the target audience for this book is the busy case manager. The information would also be beneficial for all those involved in the care process. Discharge planners, social workers, and physicians as well as case management professionals could benefit from sections of this book. The authors of the articles are credible in their field.
Features: This book presents an overview of a broad variety of topics. Professional developement and resources for further education and certification are included. High level legal and ethical issues are discussed. Basic information regarding managed care is covered. The importance of quality improvement and outcomes measurement is included as well. The contact infomation for a variety of patient needs and programs is the most valuable section of the book. The column format of the book I found to be difficult to read and distracted from the content.
Assessment: This book combines some day-to-day reference needs of the case manager with more theory and personal feelings on particular subject areas. The book includes a reference section that I have not seen in other books of this kind. This section is user friendly and puts good infomation at the case manager's fingertips.