A Case Manager's Study Guide: Preparing For Certification / Edition 3

A Case Manager's Study Guide: Preparing For Certification / Edition 3

by Denise Fattorusso, Campion E. Quinn
     
 

ISBN-10: 076374493X

ISBN-13: 9780763744939

Pub. Date: 03/30/2007

Publisher: Jones & Bartlett Learning

This book is the perfect study guide for new case manager's preparing to take the case management certification exam and practicing case mangers who are recertifying. This guide includes study questions, algorithms, reference information, and practice exams. The Third Edition includes a companion CD-ROM with questions, answers, and rationales to help study.

Overview

This book is the perfect study guide for new case manager's preparing to take the case management certification exam and practicing case mangers who are recertifying. This guide includes study questions, algorithms, reference information, and practice exams. The Third Edition includes a companion CD-ROM with questions, answers, and rationales to help study.

Product Details

ISBN-13:
9780763744939
Publisher:
Jones & Bartlett Learning
Publication date:
03/30/2007
Edition description:
3E
Pages:
468
Product dimensions:
10.70(w) x 8.40(h) x 1.20(d)

Table of Contents

Chapter 1Pre-Test1
Appendix 1-APre-Test Answers13
Chapter 2Processes and Relationships1
Communication Skills1
Medical Records and Confidentiality3
Medical Record Security5
Definition of Case Management6
Philosophy of Case Management8
Role of the Case Manager8
Informed Consent13
Interview Techniques13
Negotiation and Conflict Resolution Strategies17
References22
Appendix 2-AProcesses and Relationships Questions23
Appendix 2-BProcesses and Relationships Answers43
Chapter 3Healthcare Management1
Identifying Patients for Case Management1
The Case Manager as a Patient Advocate3
Ethical Issues in Case Management3
Legal Aspects of Case Management7
Legal Terms a Case Manager Should Be Familiar With13
Federal Legislation Important to the Case Manager17
Assessing the Patient's Level of Physical and Mental Impairment26
References29
Appendix 3-AHealthcare Management Questions31
Appendix 3-BHealthcare Management Answers81
Chapter 4Community Resources and Support1
Services and Available Resources1
Orthoses, Prostheses, and Assistive Devices9
Credentials13
Federal Insurance Topics for the Case Manager17
Glossary31
References32
Appendix 4-ACommunity Resources and Support Questions33
Appendix 4-BCommunity Resources and Support Answers73
Chapter 5Service Delivery1
Private Insurance Topics for the Case Manager1
References13
Appendix 5-AService Delivery Questions15
Appendix 5-BService Delivery Answers37
Chapter 6Psychosocial Intervention1
Family Dynamics1
Multicultural Issues and Health Behavior2
Psychosocial and Neurological Assessment3
Mental Health and Psychiatric Disability Concepts3
Psychological Aspects of Catastrophic Illness and Chronic Disease4
References7
Appendix 6-APsychosocial Intervention Questions9
Appendix 6-BPsychosocial Intervention Answers17
Chapter 7Rehabilitation Case Management1
Workers' Compensation Insurance1
Americans with Disabilities Act of 1990 (ADA)2
What is a Work Hardening Program?4
Ergonomics5
Life Care Plans8
Appendix 7-ARehabilitation Case Management Questions9
Appendix 7-BRehabilitation Case Management Answers23
Chapter 8Post-Test1
Appendix 8-APost-Test Answers13
Appendix ACase Management Certification Criteria1
Appendix BConsent Agreement Form5
Appendix CPatient Case Report7
Appendix DVendor Progress Report9
Appendix EAlternate Benefit Plan Form13
Appendix FCommunity Resources15
Appendix GWeb Sites21
Appendix HReading List23
Appendix ICMSA 1996 Statement Regarding Ethical Case Management Practices25
Appendix JDSM-IV Multiaxial Classification27
Appendix KGlobal Assessment of Functioning (GAF) Scale29

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >