BN.com Gift Guide

Case Studies in Business, Society, and Ethics / Edition 5

Paperback (Print)
Rent
Rent from BN.com
$25.04
(Save 75%)
Est. Return Date: 01/23/2015
Used and New from Other Sellers
Used and New from Other Sellers
from $16.00
Usually ships in 1-2 business days
(Save 84%)
Other sellers (Paperback)
  • All (13) from $16.00   
  • New (8) from $64.99   
  • Used (5) from $16.00   

Overview

A collection of 36 original and reprinted contemporary cases that focus on ethical and social issues surrounding business. Readers will be made aware of situations that require moral reflection, judgment, and decision-making, thus revealing the complexities that surround moral choices and the formation of public policy. Arguments included address employees and the workplace, customers, clients, and consultants, stakeholder interests and government interests, competitive markets, and problems of justice. For business professionals and others interested in business ethics and policies.q

Read More Show Less

Editorial Reviews

From the Publisher

"It (Case Studies in Business, Society, and Ethics) is a good book with a sound approach and it has been well received by students." — Norman Hawker, Western Michigan State University

"This is an exceedingly useful book. The cases ate more fully developed than is typical and are very well designed to bring the underlying normative issues into focus. In my judgment, it is the best business ethics casebook currently available." — John Hasnas, George Mason University

"I don't think there is another book that does chart case studies as effectively as the Beauchamp book... they don't offer the range of cases and the brevity that Beauchamp provides." — Jonathon P. West, University of Miami

"The advantage of Beauchamp's case studies is that they cover broader topics than those included in public relations case-study books; the cases refer to the larger scope of management, not just the specialized field of public relations." — Otto Lerbinger, Boston University

"The length, detail, and complexity of the cases arc generally excellent, and the author has done well here to avoid either superficial treatment found in some texts but also the excessive and often-overcomplicated cases found in others." — Keith Robinson, Grand Valley State University

"I like the scope of topics covered in the Beauchamp text." — Harvey James, University of Hartford

"The book is good because it covers a wide range of students. I have used the book for a core course in our MBA program. but it contains enough appropriate information for an undergraduate course." — George P. Generas, Jr., University of Hartford

"I like the book... Its central attraction for me is tire large number of short-to-medium-length cases. I am also attracted to the high quality of cases... I respect the author's research skills and attention to accuracy... Ideas are presented clearly and at a level that is goad for the undergraduates I teach." — John S. Steiner, California State University, Los Angeles

"I have used this book successfully in both undergraduate and master's level courses on business ethics. The text covers basic topics in a solid fashion." — Keith W. Krasemann, College of DuPage

Read More Show Less

Product Details

  • ISBN-13: 9780130994356
  • Publisher: Pearson
  • Publication date: 9/18/2003
  • Edition description: Fifth Edition
  • Edition number: 5
  • Pages: 264
  • Sales rank: 484,907
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.60 (d)

Read an Excerpt

The thirty-six cases in this volume concern ethical and social issues surrounding business. Fourteen cases are new to this fifth edition. Of the twenty-two cases carried over from the fourth edition, fourteen have been extensively revised, five have been revised in minor respects (to clarify or update information), and three remain unaltered. The general Introduction to the volume has also undergone thorough rewriting, updating, and expansion. This Introduction treats the uses of cases and the case method, rather than the particular cases in this volume.

As in previous editions, the objective of this volume is to make students aware of situations that require moral reflection, judgment, and decision, while revealing the complexities that often surround moral choices and the formation of public policies. The book has not been produced to create a platform for moralistic criticism of the behavior of individual persons, corporations, or governmental agencies that play leading roles in the cases. Some cases contain dramatic instances of professional irresponsibility (the Andersen-Enron case being a well-known example), but it should not be inferred that the purpose of the cases is to teach what ought not to be done or that conduct in the profession under discussion generally follows this pattern. Irresponsible actions are occasionally featured because more is to be learned, in the circumstance, from wrongful than from rightful behavior.

However, learning through the study of wrongful or negligent behavior is not the primary orientation of this volume. The focus is generally on circumstances in which hard choices must be made under complex conditions of uncertainty or disagreement. More is to be learned from reasoning under circumstances of controversy, personal quandary, and incompleteness of information than from paradigmatic cases of irresponsibility.

The length and structure of the cases also deserve comment. Many cases that now circulate in the general literature of business, society, and ethics either are too short to contain enough detail for discussion or contain such a vast body of data that discussion is retarded by the particulars and their connections. Most of us encounter severe limitations on the amount of information we can study and remember about any sequence of events; and too much information often makes it difficult to find the essence of the problem. Accordingly, most cases in this book conform to the model of tidy cases that come to the essence of the matter without a massive body of descriptions and data.

Experienced executives and experienced teachers will rightly insist that the situations under which decisions are made in business are multifarious, perplexing, and short on relevant information. Executives see real-life cases as too intricate for short summary presentation. This point of view has its merits. Every student should appreciate that historical sequences of events are almost never fully captured by the facts mentioned in the write-up of the case. This is so even when cases are described at book length.

Many teachers of the subject matter found in this book prefer cases that take an inside view of a corporation or an institution under investigation in the case. They want to examine the decisions that managers must make and the strategies that they follow on the firing line. I endorse this form of pedagogy, and several cases in this book are so oriented. However, this approach incorporates only one profitable style of case study. An outside look at corporate activities is sometimes the only perspective obtainable. Moreover, it can be the best approach to cases that involve public policy. A variety of approaches to case writing is therefore used in this book, some taking the inside look, some employing the outside perspective, and some using a mixture of perspectives.

Some teachers and students like to see questions at the end of each case, in the belief that these questions focus reading and discussion on particular features of the cases. I believe that this practice is an editorial disservice rather than a service. A teacher may profitably circulate questions in a class for a targeted purpose, but the problem with this approach in the text itself is twofold: (1) Teachers teach the cases with very different approaches, purposes, and problems; and (2) students can easily be impeded in their own thinking by being channeled in a particular direction. For these reasons, no questions or aids accompany the cases in this volume.

Most of the cases in this book report actual rather than hypothetical events. That is, they are based on authentic incidents that occurred in a circumstance of business or during the development of public policy. Corporations involved are often identified by their true names, and historical dates and places are unmodified. However, in several actual cases, confidential material was used, or full documentation of some claims was impossible; in these cases, names, dates, and locations have been changed, and no identification of the corporations and persons originally involved occurs. In some of these cases, hypothetical elements have been added to highlight the problem and focus the reader's understanding of the situation. In two instances, a composite case was created from several actual cases by combining various features of the cases.

Read More Show Less

Table of Contents

1. Employees and the Workplace.

Employee Recommendations and Grievances.

Peer Review of Grievances at Shamrock-Diamond Corporation.

Employee Privacy.

Drug Testing at College International Publishers. The Open Door at IBM: What Can Company Doctors Disclose?

Sexual Harassment.

Managing the Crisis at Mitsubishi Motors. Awkward Advances at Your Old House Magazine.

Whistle-Blowing.

An Explosive Problem at Gigantic Motors. The Reluctant Security Guard.

2. Customers, Clients, and Consultants.
Marketing.

KCRC's Incentives for Advertisers. Pornography's Many Markets and Distributors.

Selling to Unethical Customers.

Ellen Durham's Dilemmas Over a Customer Base.

Confidentiality of Financial Information.

Confidential Accounts at Swiss Bank Corporation.

Conflict of Interest.

Commissions at Brock Mason Brokerage. Consulting for Jones and Jones Pharmaceutical.

Accountants as Consultants.

Arthur Andersen's Dual Role at Enron.

3. Stakeholder Interests and Government Interests.
Intellectual Property on the Internet.

Napster's Free Market in Intellectual Property.

Regulating the Entertainment Industry.

Violent Music: Sony, Slayer, and Self-Regulation.

The Ban on Insider Trading.

An Accountant's Small-Time Trading.

Corporate Campaign Contributions.

Lockheed Martin's Acquisition of Comsat.

Corporate-Government Tensions.

Italian Tax Mores.

Noneconomic Issues Presented by Shareholders.

Pàté at Iroquois Brands.

Environmental Protection and Government Regulation.

Regulating Emissions: From Acid Rain to Global Warming. How Reserve Mining Became Cleveland-Cliffs.

4. Competitive Markets.
Sharp Practices.

Seizure of the S.W. Parcel.

Conflict of Interest.

Edward Reece's Search for Contractors. Lilly's Consultation with Hostile Corporations.

Exploiting Trade Secrets and Practicing Due Diligence.

Venture Capital for Rubbernex Paints.

Advertisements for Tobacco and Alcohol.

Marketing Alcholic Beverages and Its Impact on Underage Drinkers. Banning Cigarette Advertising.

“Sweatshops” and “Advertising” to Defend Them.

Nike's Defense of its Vietnamese Factories.

5. Problems of Justice: The Unfair and the Unfortunate.
The High-Interest Loan Market.

Acme Title Pawn: High Risk, High Reward.

Product Risk and Its Social Consequences.

Stirling Bridge’s Unloading of Surplus Tools. H.B. Fuller in Honduras: Street Children and Substance Abuse.

Health Care Delivery as a Business.

AIDS, Patents, and Access to Pharmaceuticals.

Preferential Treatment, Discrimination, and Compensatory Justice.

AT&T's Policies on Affirmative Action. Rumpole's Revenge, or Women in Catering.

Community Assistance Programs at For-Profit Corporations.

The NYSEG Corporate Responsibility Program.

Read More Show Less

Preface

The thirty-six cases in this volume concern ethical and social issues surrounding business. Fourteen cases are new to this fifth edition. Of the twenty-two cases carried over from the fourth edition, fourteen have been extensively revised, five have been revised in minor respects (to clarify or update information), and three remain unaltered. The general Introduction to the volume has also undergone thorough rewriting, updating, and expansion. This Introduction treats the uses of cases and the case method, rather than the particular cases in this volume.

As in previous editions, the objective of this volume is to make students aware of situations that require moral reflection, judgment, and decision, while revealing the complexities that often surround moral choices and the formation of public policies. The book has not been produced to create a platform for moralistic criticism of the behavior of individual persons, corporations, or governmental agencies that play leading roles in the cases. Some cases contain dramatic instances of professional irresponsibility (the Andersen-Enron case being a well-known example), but it should not be inferred that the purpose of the cases is to teach what ought not to be done or that conduct in the profession under discussion generally follows this pattern. Irresponsible actions are occasionally featured because more is to be learned, in the circumstance, from wrongful than from rightful behavior.

However, learning through the study of wrongful or negligent behavior is not the primary orientation of this volume. The focus is generally on circumstances in which hard choices must be made under complex conditions of uncertainty or disagreement. More is to be learned from reasoning under circumstances of controversy, personal quandary, and incompleteness of information than from paradigmatic cases of irresponsibility.

The length and structure of the cases also deserve comment. Many cases that now circulate in the general literature of business, society, and ethics either are too short to contain enough detail for discussion or contain such a vast body of data that discussion is retarded by the particulars and their connections. Most of us encounter severe limitations on the amount of information we can study and remember about any sequence of events; and too much information often makes it difficult to find the essence of the problem. Accordingly, most cases in this book conform to the model of tidy cases that come to the essence of the matter without a massive body of descriptions and data.

Experienced executives and experienced teachers will rightly insist that the situations under which decisions are made in business are multifarious, perplexing, and short on relevant information. Executives see real-life cases as too intricate for short summary presentation. This point of view has its merits. Every student should appreciate that historical sequences of events are almost never fully captured by the facts mentioned in the write-up of the case. This is so even when cases are described at book length.

Many teachers of the subject matter found in this book prefer cases that take an inside view of a corporation or an institution under investigation in the case. They want to examine the decisions that managers must make and the strategies that they follow on the firing line. I endorse this form of pedagogy, and several cases in this book are so oriented. However, this approach incorporates only one profitable style of case study. An outside look at corporate activities is sometimes the only perspective obtainable. Moreover, it can be the best approach to cases that involve public policy. A variety of approaches to case writing is therefore used in this book, some taking the inside look, some employing the outside perspective, and some using a mixture of perspectives.

Some teachers and students like to see questions at the end of each case, in the belief that these questions focus reading and discussion on particular features of the cases. I believe that this practice is an editorial disservice rather than a service. A teacher may profitably circulate questions in a class for a targeted purpose, but the problem with this approach in the text itself is twofold: (1) Teachers teach the cases with very different approaches, purposes, and problems; and (2) students can easily be impeded in their own thinking by being channeled in a particular direction. For these reasons, no questions or aids accompany the cases in this volume.

Most of the cases in this book report actual rather than hypothetical events. That is, they are based on authentic incidents that occurred in a circumstance of business or during the development of public policy. Corporations involved are often identified by their true names, and historical dates and places are unmodified. However, in several actual cases, confidential material was used, or full documentation of some claims was impossible; in these cases, names, dates, and locations have been changed, and no identification of the corporations and persons originally involved occurs. In some of these cases, hypothetical elements have been added to highlight the problem and focus the reader's understanding of the situation. In two instances, a composite case was created from several actual cases by combining various features of the cases.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)