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Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers’ awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.
1. Ethical Challenges and Dilemmas in Organizations: A Case Study Approach
2. Ethical Perspectives and Practices Alignment Case Study 1: The Ethics of the "Family Friendly" Organization: Challenges and Tensions Related to Multiple Life Perspectives - Caryn E. Medved and David R. Novak Case Study 2: The Wal-Mart Way: Community Service or Sneaky Exploitation? - Edward C. Brewer Case Study 3: Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work - Alf Steinar Saetre and Jan-Oddvar Sornes Case Study 4: The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War - Mohammad A. Auwal Dialogic Communication Case Study 5: The National College Registration Board: A Case Study in Organizational Legitimacy - Rebecca Meisenbach Case Study 6: The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective - Keri K. Stephens, Scott C. D'Urso, and Penny Holmes Case Study 7: The Circle of Truth: An Examination of Values, Truth-Telling, and Alignment at Mount Carmel Health - Bethany Crandell Goodier Participation Case Study 8: Ethical Storm or Model Workplace? - Joann Keyton, Paula Cano, Teresa L. Clounch, Carl E. Fischer, Catherine Howard, Sarah S. Topp, and Michaella M. Zlatek Case Study 9: Keeping It Real: Race, Difference, and Corporate Ethics at Coca-Cola - Patricia S. Parker Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames, and Social Protest - Jeanette Wenig Drake Transparency Case Study 11: "Moral" Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse - Elise J. Dallimore Case Study 12: Whose Ethics? Whose Leadership? Revenue Sports and University Integrity - John Llewellyn Case Study 13: Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy - Alf Steinar Saetre and Keri K. Stephens Case Study 14: Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer - Nicola Berg and Martin K. Welge Accountability Case Study 15: Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003 Columbia Shuttle Events - Michelle T. Violanti Case Study 16: Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting - Jennifer Thackaberry Case Study 17: Why Companies Tell Lies in Business: A Japanese Case in the Food Industry - Toru Kiyomiya, Kaori Matake, and Masaki Matsunaga Courage Case Study 18: "Call 'Em Like We See 'Em ": Responding to Unfair and Unethical Charges - Joy L. Hart, Stuart L. Esrock, and Greg B. Leichty Case Study 19: Nothing Fishy Going on Here: The Ethics of Openness, Culture, and Strategies - Jan-Oddvar Sornes and Larry Davis Browning Case Study 20: Showdown at University Baptist Church - Brian K. Richardson, Heather M. Osterman, and Lori A. Byers Case Study 21: Purifying an Image: Baxter International and the Dialyzer Crisis - Julie A. Davis Afterword: Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future - George Cheney