Case Studies in Organizational Communication: Ethical Perspectives and Practices / Edition 1

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Case Studies in Organizational Communication: Ethical Perspectives and Practices integrates ethical theory and practice to help strengthen readers’ awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases. This volume is a crucial step toward addressing ethical issues, providing a rich and diverse overview of an increasingly important concern for organizations in contemporary society.

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Product Details

  • ISBN-13: 9780761929833
  • Publisher: SAGE Publications
  • Publication date: 3/28/2006
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 426
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.87 (d)

Meet the Author

Steve May (Ph.D., University of Utah, 1993) is associate professor in the Department of Communication Studies at the University of North Carolina at Chapel Hill. He is also currently a Leadership Fellow at the Institute for the Arts and the Humanities, an Ethics Fellow at the Parr Ethics Center, and a researcher and ethics consultant for the Ethics at Work program at the Kenan Institute for Ethics. His current research focuses on the relationship between work and identity, as it relates to the boundaries of public/private, work/family, and labor/leisure. His research has explored the role of corporate counseling programs during organizational change and crisis, including downsizing, labor strikes, and accidents. Most recently, he has studied the challenges and opportunities for organizational ethics and corporate social responsibility. His most recent book project was Engaging Organizational Communication Theory and Research: Multiple Perspectives, co-edited with Dennis Mumby. His next book, The Debates Over Corporate Social Responsibility, co-edited with George Cheney and Juliet Roper, will be published in 2006 by Oxford University Press. His organizational communication research has been published in journals such as Management Communication Quarterly, Journal of Applied Communication Research, Rhetoric and Public Affairs, Public Policy Yearbook, and Organizational Communication: Emerging Perspectives. He is a past Forum Editor of Management Communication Quarterly and Associate Editor of The Journal of Applied Communication Research and The Journal of Business Communication.

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Table of Contents

1. Ethical Challenges and Dilemmas in Organizations: A Case Study Approach
2. Ethical Perspectives and Practices Alignment Case Study 1: The Ethics of the "Family Friendly" Organization: Challenges and Tensions Related to Multiple Life Perspectives - Caryn E. Medved and David R. Novak Case Study 2: The Wal-Mart Way: Community Service or Sneaky Exploitation? - Edward C. Brewer Case Study 3: Working at Home and Playing at Work: Using ICTs to Break Down the Barriers Between Home and Work - Alf Steinar Saetre and Jan-Oddvar Sornes Case Study 4: The Bush Team's Moral Ethos: An Ethical Critique of the Iraq War - Mohammad A. Auwal Dialogic Communication Case Study 5: The National College Registration Board: A Case Study in Organizational Legitimacy - Rebecca Meisenbach Case Study 6: The Sulzer Hip Replacement Recall Crisis: A Patient's Perspective - Keri K. Stephens, Scott C. D'Urso, and Penny Holmes Case Study 7: The Circle of Truth: An Examination of Values, Truth-Telling, and Alignment at Mount Carmel Health - Bethany Crandell Goodier Participation Case Study 8: Ethical Storm or Model Workplace? - Joann Keyton, Paula Cano, Teresa L. Clounch, Carl E. Fischer, Catherine Howard, Sarah S. Topp, and Michaella M. Zlatek Case Study 9: Keeping It Real: Race, Difference, and Corporate Ethics at Coca-Cola - Patricia S. Parker Case Study 10: Is Agriculture Spinning Out of Control? A Case Study of Buckeye Egg Farm: Environmental Communication, News Frames, and Social Protest - Jeanette Wenig Drake Transparency Case Study 11: "Moral" Leadership in the Catholic Church: Loss of Credibility and Organizational Support Amidst Charges of Sexual Abuse - Elise J. Dallimore Case Study 12: Whose Ethics? Whose Leadership? Revenue Sports and University Integrity - John Llewellyn Case Study 13: Tricking Your Customers Without Cheating Them: Minimal Details as an Information Strategy - Alf Steinar Saetre and Keri K. Stephens Case Study 14: Corporate Ethics in the Pharmaceutical Industry: The Lipobay/Baycol Case of Bayer - Nicola Berg and Martin K. Welge Accountability Case Study 15: Should We Stop Using the Letter C? Three Key Players Respond to the February 1, 2003 Columbia Shuttle Events - Michelle T. Violanti Case Study 16: Blaming the Dead: The Ethics of Accident Investigation in Wildland Firefighting - Jennifer Thackaberry Case Study 17: Why Companies Tell Lies in Business: A Japanese Case in the Food Industry - Toru Kiyomiya, Kaori Matake, and Masaki Matsunaga Courage Case Study 18: "Call 'Em Like We See 'Em ": Responding to Unfair and Unethical Charges - Joy L. Hart, Stuart L. Esrock, and Greg B. Leichty Case Study 19: Nothing Fishy Going on Here: The Ethics of Openness, Culture, and Strategies - Jan-Oddvar Sornes and Larry Davis Browning Case Study 20: Showdown at University Baptist Church - Brian K. Richardson, Heather M. Osterman, and Lori A. Byers Case Study 21: Purifying an Image: Baxter International and the Dialyzer Crisis - Julie A. Davis Afterword: Casework and Communication About Ethics: Toward a Broader Perspective on Our Lives, Our Careers, Our Happiness, and Our Common Future - George Cheney

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