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From The CriticsReviewer: Fang Sun, PhD (California State University Dominguez Hills)
Description: This book provides students with 28 cases covering a broad range of topics in health services management.
Purpose: The purpose is to assist in the task of case-method teaching by providing a comprehensive set of healthcare management cases. Case method has played an important role in the study of healthcare management and making cases available to students will certainly improve the teaching and learning effectiveness. The book fully meets its worthy objective.
Audience: The editors and contributors possess tremendous experience in healthcare management practice and education and are credible authorities in this field. The audience includes students in educational programs in healthcare management and current healthcare managers.
Features: The cases are grouped intro four parts: strategic management; administration, medical staff, and governing body; resource utilization and control; and human resource management and organization dynamics. They cover a broad range of issues, from quality improvement to strategic planning, ethical dilemmas, cost-benefit analyses, resource utilization, and more. I found the instructor's manual very helpful in getting the most out of the book and improving case-method teaching in class.
Assessment: This is a great book to use for case-method teaching in healthcare management education.