Cases in Operations Management / Edition 3

Cases in Operations Management / Edition 3

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by Robert Johnston, Alan Harrison, Nigel Slack, Stuart Chambers

Product Details

Pearson Education, Limited
Publication date:
Edition description:
Product dimensions:
7.44(w) x 9.44(h) x 1.05(d)

Table of Contents

Introduction to operations management case analysis1
Pt. 1Operations Management13
Case 1Birmingham International Airport25
Case 2Hogsmeadow Garden Centre28
Case 3A day in the life of Frederic Gode, Operations Manager, BonPain33
Case 4Wace Burgess40
Case 5Concept Design Services46
Pt. 2Operations Strategy55
Case 6New supply chain strategies at old, M&S64
Case 7The Norrkoping Plant (A)69
Case 8The Norrkoping Plant (B)77
Case 9Jossey Menswear - the supply chain project82
Case 10Indian Metals Corporation91
Pt. 3Design99
Case 11Cadbury World: Ten years of improvements110
Case 12The development of the Hovis Crusty White Loaf140
Case 13Campaign planning for 'Red Nose Day'154
Case 14Cartes sans Frontieres165
Case 15The Reltex Project172
Case 16Benetton Group: The evolution of a network to face global competition179
Case 17Boys and Boden (A)192
Case 18Boys and Boden (B)195
Case 19Cadbury Ltd: A routine investment decision?203
Case 20RAC Motoring Services211
Case 21Denby Constabulary219
Pt. 4Planning and Control225
Case 22AEB Mortgage Services239
Case 23I'll Phone You Back!241
Case 24Holly Farm244
Case 25Ice House Toys249
Case 26Fresh Salads Ltd: The Iceberg lettuce harvest255
Case 27Mandexor Memory259
Case 28Peas269
Case 29Thompson Telescopes Ltd281
Case 30WFA (Water for Africa)290
Case 31Aylesbury Pressings292
Case 32The Royal Navy: JIT based ship spares provisioning300
Pt. 5Supply Networking309
Case 33The Smart Car and smart logistics316
Case 34Chicken Run - the poultry supply chain327
Case 35Marsden Community Stores336
Case 36Supply chain relationships: Wheatco Ltd and Chemco Ltd (A)353
Case 37Supply chain relationships: Wheatco Ltd and Chemco Ltd (B)360
Case 38Supply chain redesign at Finnforest Corp363
Case 39E-commerce in the NHS369
Case 40NHS Supplies - supply for the National Health Service376
Pt. 6Quality Planning and Control391
Case 41Smithy's Brewery398
Case 42Executive Holloware405
Case 43Valley District Council Cleansing Services409
Case 44Sun Products Company414
Case 45FastFlowers.com418
Pt. 7Improvement421
Case 46Newtown Customer Service Centre430
Case 47Prye, Byll and Runne432
Case 48Bristol & West Building Society440
Case 49London Zoo442
Case 50Bulmers Cider459
Case 51TPM at Filmco UK467
Case 52Eurocamp Travel475
Case 53E-Cab486

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