Catalytic Coaching: The End of the Performance Review / Edition 1

Catalytic Coaching: The End of the Performance Review / Edition 1

by Garold L. Markle
     
 

ISBN-10: 1567203086

ISBN-13: 9781567203080

Pub. Date: 01/28/2000

Publisher: Greenwood Publishing Group, Incorporated

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples,

Overview

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them.

Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

Product Details

ISBN-13:
9781567203080
Publisher:
Greenwood Publishing Group, Incorporated
Publication date:
01/28/2000
Edition description:
New Edition
Pages:
336
Product dimensions:
6.42(w) x 9.54(h) x 1.20(d)

Table of Contents

Preface: Deming's Riddle

Introduction and Overview

Problems with The Prevailing Paradigm

Traditional Performance Evaluation: Bureaucracy At Its Best

Rating and Ranking: The Curse of Competition

Pay for Performance: The Big Life

Forward Through The Fog

Evolutionary Change Strategies: One Step at a Time

Revolutionary Change Strategies: Taking Giant Steps

Measurement: Putting Systems to the Test

Catalytic Coaching

The Catalytic Coaching Model: A Process Overview

Step 1: Employee Input

Step 2: Management Guidance, Part 1

Follow-Up Coaching: The Role of the Coach2

Step3: Personal Development Plan

Step 4: Stewardship

Making It Work

On Money Matters

Acquiring Coaching Competencies Through Skills Training

Special Case Coaching

Walking The Talk: Leaders as Role Models

Conclusion

Appendices

References

Index

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