Catalytic Coaching: The End of the Performance Review / Edition 1

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After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing upon his studies of and experience with systems theory and illustrating his points with real-life examples, Markle explains why employees and managers both have come to regard the ubiquitous performance evaluation as industry's poorest performing, most ineffective, and least efficient personnel practice. By digging down to its roots, he helps us understand why attempts to correct the flawed system fail. He provides an innovative way to measure their ineffectiveness and inefficiency and then introduces his catalytic coaching to replace them.

Markle shows how his system is superior to others in five key business outcomes: 1) positive behavioral change; 2) motivation to work hard; 3) retention of key contributors; 4) internal promotions and succession; and 5) prevention of and protection from lawsuits. Not only is catalytic coaching more effective, it is also more efficient: it requires far less time and paperwork to implement and maintain. Markle gives his readers all of the forms, instruments and detailed instructions they need to operationalize his system. Business executives, senior HR professionals, and organization development specialists will benefit particularly from his presentation, as will other managers, executives, and supervisors, all of whom must learn to take ownership of their responsibilities to their organizations and themselves.

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Product Details

  • ISBN-13: 9781567203080
  • Publisher: Greenwood Publishing Group, Incorporated
  • Publication date: 1/28/2000
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 336
  • Product dimensions: 6.42 (w) x 9.54 (h) x 1.20 (d)

Meet the Author

GAROLD L. MARKLE is a founding principal of Energage Incorporated, a consulting firm based in Marietta, GA.

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Table of Contents

Preface: Deming's Riddle

Introduction and Overview

Problems with The Prevailing Paradigm

Traditional Performance Evaluation: Bureaucracy At Its Best

Rating and Ranking: The Curse of Competition

Pay for Performance: The Big Life

Forward Through The Fog

Evolutionary Change Strategies: One Step at a Time

Revolutionary Change Strategies: Taking Giant Steps

Measurement: Putting Systems to the Test

Catalytic Coaching

The Catalytic Coaching Model: A Process Overview

Step 1: Employee Input

Step 2: Management Guidance, Part 1

Follow-Up Coaching: The Role of the Coach2

Step3: Personal Development Plan

Step 4: Stewardship

Making It Work

On Money Matters

Acquiring Coaching Competencies Through Skills Training

Special Case Coaching

Walking The Talk: Leaders as Role Models





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  • Anonymous

    Posted March 31, 2003

    My TEC Companies Use Gary's Concept

    I coordinate three TEC CEO Groups, and have had Gary talk to each of them about his very simple, very workable concept. Members in each of the groups have implemented all of his concept,and many others have adapted what they have to include more of his ideas. It's simple: Three pages ... one where the employee tells what she did and how well she did it, as well as her aspirations, a second one where the boss responds and provides more development ideas, and a third where the employee provides her personal development plan. Really positive, and it's important to have a process that tells your employees you care about them and their personal progress. Consider reading the book, and see if the three pages don't work for you.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted September 3, 2001

    caring, coaching, and compassion with accountability

    In my role as an advisor to CEO's, Presidents, and owners of midsize to large corporations,Gary's book has been very helpful and enlightening. After reading Gary's book, I highligh several parts of it to share with those final decision makers. The response has been overwhelmingly positive. Most have purchased the book and shared it with their top staff for implimentation. Gary's approach of Catalytic Coaching integrates in a clear way the elements of caring, coaching, and compassion with accountability so many business are searching for these days. I would recommend buying the book and then contacting Gary Markle.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted May 11, 2012

    Finally Something New on the Subject of Performance Evaluations!

    Strightforward writing, great stories and a superbly practical replacement system for our most loathed personnel practice -- the performance evaluation. Markle's pragmatic alternative will set you free.

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