CCDA 640-864 Official Cert Guide

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CCDA 640-864 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable ...

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Trust the best selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.

CCDA 640-864 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

  • Master Cisco CCDA 640-864 exam topics
  • Assess your knowledge with chapter-opening quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions on the CD-ROM

CCDA 640-864 Official Cert Guide, focuses specifically on the objectives for the Cisco CCDA DESGN exam. Expert networking consultants Anthony Bruno and Steve Jordan share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

The companion CD-ROM contains a powerful Pearson IT Certification Practice Test engine that enables you to focus on individual topic areas or take a complete, timed exam. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most.

Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The official study guide helps you master all the topics on the CCDA DESGN exam, including:

  • Network design methodology
  • Network structure models
  • Enterprise LAN and data center design
  • Enterprise network virtualization
  • Wireless LAN design
  • WAN technologies and design
  • IPv4 and IPv6
  • Route summarization and route filtering
  • Security solutions
  • Voice and video design
  • Network management protocols

CCDA 640-864 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit

The print edition of the CCDA 640-864 Official Cert Guide contains a free, complete practice exam.

Pearson IT Certification Practice Test minimum system requirements:

Windows XP (SP3), Windows Vista (SP2), or Windows 7;

Microsoft .NET Framework 4.0 Client;

Microsoft SQL Server Compact 4.0;

Pentium class 1GHz processor (or equivalent);

512 MB RAM;

650 MB disc space plus 50 MB for each downloaded practice exam

Also available from Cisco Press for Cisco CCDA study is the CCDA 640-864 Official Cert Guide Premium Edition eBook and Practice Test. This digital-only certification preparation product combines an eBook with enhanced Pearson IT Certification Practice Test.

This integrated learning package:

  • Allows you to focus on individual topic areas or take complete, timed exams
  • Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
  • Provides unique sets of exam-realistic practice questions
  • Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most
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Product Details

  • ISBN-13: 9781587142574
  • Publisher: Cisco Press
  • Publication date: 7/8/2011
  • Series: Official Cert Guide Series
  • Edition number: 4
  • Pages: 768
  • Sales rank: 270,013
  • Product dimensions: 7.70 (w) x 9.20 (h) x 1.60 (d)

Meet the Author

Anthony Bruno, CCIE No. 2738, is a senior principal consultant with BT with more than 20 years of experience in the internetworking field. Previously, he worked for International Network Services, Lucent Technologies, and as a captain in the U.S. Air Force. His other network certifications include CCDP, CCVP, CCSP, Cisco Data Center Network Infrastructure Specialist, Cisco Security Solutions & Design Specialist, JNCIS-ER, Project+, ITILv3 Foundation, and CWNA. He has consulted for many enterprise and service provider customers in the design, implementation, and optimization of large-scale data and IP telephony networks. Anthony leads architecture and design teams in building nextgeneration networks for his customers. He completed his Master of Science in Electrical Engineering at the University of Missouri–Rolla in 1994 and his Bachelor of Science in Electrical Engineering at the University of Puerto Rico–Mayaguez in 1990. He is also a part-time instructor for the University of Phoenix–Online, teaching networking courses.


Steve Jordan, CCIEx3 #11293, has nearly two decades of experience in the field of networking and currently specializes in Data Center technologies. For the last 10 years, Steve has worked with many Enterprise and Service Provider customers in both pre-sales and post-sales engineering and architecture roles along with working at several Cisco Gold Partners. Steve is a 10-Year triple CCIE in the tracks of Routing & Switching (2003), Storage Networking (2013) and Data Center (2013) and is currently working towards achieving the CCDE certification. Steve lives in Houston, TX with his wife and 3 sons. When he is not teaching CCIE DC bootcamps, Steve can be found traveling to new places, finding great food, and listening to live music. You can contact Steve Jordan at, follow him on Twitter @ccie11293, or find him helping others in the INE’s IEOC Community Forum.


Steve was also the coauthor for the previous edition of the CCDA Exam Certification Guide, Third Edition.

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Table of Contents

Introduction xxxi

Part I General Network Design

Chapter 1 Network Design Methodology 5

“Do I Know This Already?” Quiz 5

Foundation Topics 8

Cisco Architectures for the Enterprise 8

Borderless Networks Architecture 9

Collaboration Architecture 9

Data Center/Virtualization Architecture 10

Prepare, Plan, Design, Implement, Operate, and Optimize Phases 11

Prepare Phase 13

Plan Phase 14

Design Phase 14

Implement Phase 14

Operate Phase 14

Optimize Phase 14

Summary of PPDIOO Phases 14

Design Methodology Under PPDIOO 15

Identifying Customer Design Requirements 15

Characterizing the Existing Network 17

Steps in Gathering Information 17

Network Audit Tools 18

Network Analysis Tools 22

Network Checklist 22

Designing the Network Topology and Solutions 23

Top-Down Approach 23

Pilot and Prototype Tests 24

Design Document 25

References and Recommended Reading 26

Exam Preparation Tasks 27

Review All Key Topics 27

Complete Tables and Lists from Memory 27

Define Key Terms 27

Q&A 28

Chapter 2 Network Structure Models 37

“Do I Know This Already?” Quiz 37

Foundation Topics 40

Hierarchical Network Models 40

Benefits of the Hierarchical Model 40

Hierarchical Network Design 41

Core Layer 41

Distribution Layer 42

Access Layer 43

Hierarchical Model Examples 45

Cisco Enterprise Architecture Model 47

Enterprise Campus Module 48

Enterprise Edge Area 50

E-Commerce Module 50

Internet Connectivity Module 51

VPN/Remote Access 52

Enterprise WAN 53

Service Provider Edge Module 54

Remote Modules 55

Enterprise Branch Module 56

Enterprise Data Center Module 56

Enterprise Teleworker Module 56

Borderless Network Services 58

High Availability Network Services 58

Workstation-to-Router Redundancy and LAN High Availability Protocols 59

ARP 59

Explicit Configuration 59

RDP 59

RIP 59




Server Redundancy 61

Route Redundancy 62

Load Balancing 62

Increasing Availability 62

Link Media Redundancy 64

References and Recommended Reading 65

Exam Preparation Tasks 66

Review All Key Topics 66

Complete Tables and Lists from Memory 66

Define Key Terms 66

Q&A 66

Part II LAN and WAN Design

Chapter 3 Enterprise LAN Design 79

“Do I Know This Already?” Quiz 79

Foundation Topics 82

LAN Media 82

Ethernet Design Rules 83

100-Mbps Fast Ethernet Design Rules 84

Gigabit Ethernet Design Rules 86

1000BASE-LX Long-Wavelength Gigabit Ethernet 86

1000BASE-SX Short-Wavelength Gigabit Ethernet 87

1000BASE-CX Gigabit Ethernet over Coaxial Cable 87

1000BASE-T Gigabit Ethernet over UTP 87

10 Gigabit Ethernet Design Rules 88

10GE Media Types 88

EtherChannel 89

Comparison of Campus Media 89

LAN Hardware 89

Repeaters 90

Hubs 90

Bridges 91

Switches 91

Routers 92

Layer 3 Switches 93

Campus LAN Design and Best Practices 94

Best Practices for Hierarchical Layers 95

Access Layer Best Practices 96

Distribution Layer Best Practices 96

Core Layer Best Practices 98

Large-Building LANs 101

Enterprise Campus LANs 102

Edge Distribution 103

Medium-Size LANs 103

Small and Remote Site LANs 103

Server Farm Module 104

Server Connectivity Options 105

Enterprise Data Center Infrastructure 105

Campus LAN QoS Considerations 106

Multicast Traffic Considerations 108

CGMP 108

IGMP Snooping 109

References and Recommended Readings 109

Exam Preparation Tasks 110

Review All Key Topics 110

Complete Tables and Lists from Memory 110

Define Key Terms 110

Q&A 110

Chapter 4 Data Center Design 121

“Do I Know This Already?” Quiz 121

Foundation Topics 124

Enterprise DC Architectures 124

Data Center 3.0 Components 125

Data Center 3.0 Topology Components 127

Challenges in the DC 127

Data Center Facility Aspects 128

Data Center Space 130

Data Center Power 131

Data Center Cooling 132

Data Center Heat 133

Data Center Cabling 133

Enterprise DC Infrastructure 135

Defining the DC Access Layer 136

Defining the DC Aggregation Layer 138

Defining the DC Core Layer 139

Virtualization Overview 141

Challenges 141

Defining Virtualization and Benefits 141

Types of Virtualization 142

Virtualization Technologies 143

VSS 143

VRF 143

vPC 143

Device Contexts 144

Server Virtualization 144

Network Virtualization Design Considerations 144

Access Control 145

Path Isolation 145

Services Edge 145

References and Recommended Readings 145

Exam Preparation Tasks 147

Review All Key Topics 147

Complete Tables and Lists from Memory 148

Define Key Terms 148

Q&A 148

Chapter 5 Wireless LAN Design 153

“Do I Know This Already?” Quiz 153

Foundation Topics 155

Wireless LAN Technologies 155

WLAN Standards 155

ISM and UNII Frequencies 156

Summary of WLAN Standards 157

Service Set Identifier 157

WLAN Layer 2 Access Method 157

WLAN Security 157

Unauthorized Access 158

WLAN Security Design Approach 158

IEEE 802.1X-2001 Port-Based Authentication 159

Dynamic WEP Keys and LEAP 159

Controlling WLAN Access to Servers 159

Cisco Unified Wireless Network 160

Cisco UWN Architecture 160



Cisco Unified Wireless Network Split-MAC Architecture 163

Local MAC 164

AP Modes 164

LWAPP Discovery of WLC 166

WLAN Authentication 167

Authentication Options 168

WLAN Controller Components 169

WLC Interface Types 169

AP Controller Equipment Scaling 171

Roaming and Mobility Groups 173

Intracontroller Roaming 173

Layer 2 Intercontroller Roaming 173

Layer 3 Intercontroller Roaming 174

Mobility Groups 174

WLAN Design 176

Controller Redundancy Design: Deterministic vs. Dynamic 176

N+1 WLC Redundancy 176

N+N WLC Redundancy 177

N+N+1 WLC Redundancy 177

Radio Management and Radio Groups 178

RF Groups 179

RF Site Survey 179

Using EoIP Tunnels for Guest Services 181

Wireless Mesh for Outdoor Wireless 181

Mesh Design Recommendations 182

Campus Design Considerations 183

Branch Design Considerations 184

Local MAC 184

REAP 184

Hybrid REAP 184

Branch Office Controller Options 185

References and Recommended Readings 186

Exam Preparation Tasks 187

Review All Key Topics 187

Complete Tables and Lists from Memory 187

Define Key Terms 187

Q&A 188

Chapter 6 WAN Technologies 199

“Do I Know This Already?” Quiz 199

Foundation Topics 202

WAN Overview 202

WAN Defined 202

WAN Connection Modules 203

WAN Transport Technologies 204

ISDN 205

ISDN BRI Service 205

ISDN PRI Service 205

Digital Subscriber Line 206

Cable 206

Wireless 207

Frame Relay 208

Time-Division Multiplexing 209

Metro Ethernet 209


Multiprotocol Label Switching 211

Dark Fiber 211

Dense Wavelength-Division Multiplexing 212

Ordering WAN Technology and Contracts 212

WAN Design Methodology 213

Response Time 214

Throughput 214

Reliability 215

Bandwidth Considerations 215

WAN Link Categories 216

Optimizing Bandwidth Using QoS 217

Queuing, Traffic Shaping, and Policing 217

Classification 218

Congestion Management 218

Priority Queuing 218

Custom Queuing 218

Weighted Fair Queuing 218

Class-Based Weighted Fair Queuing 218

Low-Latency Queuing 219

Traffic Shaping and Policing 219

Link Efficiency 220

Window Size 220

References and Recommended Readings 220

Exam Preparation Tasks 221

Review All Key Topics 221

Complete Tables and Lists from Memory 221

Define Key Terms 221

Q&A 222

Chapter 7 WAN Design 227

“Do I Know This Already?” Quiz 227

Foundation Topics 230

Traditional WAN Technologies 230

Hub-and-Spoke Topology 230

Full-Mesh Topology 231

Partial-Mesh Topology 231

Remote-Access Network Design 232

VPN Network Design 232

Enterprise VPN vs. Service Provider VPN 233

Enterprise VPNs 234

Service Provider Offerings 234

Enterprise Managed VPN: IPsec 234

IPsec Direct Encapsulation 234

Cisco Easy VPN 235

Generic Routing Encapsulation 236

IPsec DMVPN 236

IPsec Virtual Tunnel Interface Design 237

Layer 2 Tunneling Protocol Version 3 237

Service Provider Managed Offerings 237

Metro Ethernet 237

Virtual Private LAN Services 238

MPLS 238

MPLS Layer 3 Design Overview 239

VPN Benefits 239

WAN Backup Design 240

Load-Balancing Guidelines 240

WAN Backup over the Internet 241

Enterprise WAN Architecture 241

Cisco Enterprise MAN/WAN 243

Enterprise WAN/MAN Architecture Comparison 243

Enterprise WAN Components 245

Comparing Hardware and Software 247

Enterprise Branch Architecture 248

Branch Design 248

Enterprise Branch Profiles 248

ISR G2 New Features 249

Small Branch Design 250

Medium Branch Design 250

Large Branch Design 252

Enterprise Teleworker Design 254

ISRs for Teleworkers 254

References and Recommended Readings 255

Exam Preparation Tasks 256

Review All Key Topics 256

Complete Tables and Lists from Memory 256

Define Key Terms 257

Q&A 257

Part III The Internet Protocol and Routing Protocols

Chapter 8 Internet Protocol Version 4 265

“Do I Know This Already?” Quiz 265

Foundation Topics 268

IPv4 Header 268

ToS 271

IPv4 Fragmentation 274

IPv4 Addressing 275

IPv4 Address Classes 276

Class A Addresses 277

Class B Addresses 277

Class C Addresses 277

Class D Addresses 277

Class E Addresses 278

IPv4 Address Types 278

IPv4 Private Addresses 279

NAT 279

Private and Public IP Address and NAT Guidelines 280

IPv4 Address Subnets 282

Mask Nomenclature 283

IP Address Subnet Design 283

Determining the Network Portion of an IP Address 285

Variable-Length Subnet Masks 286

VLSM Address Assignment: Example 1 286

Loopback Addresses 288

IP Telephony Networks 288

VLSM Address Assignment: Example 2 289

Address Assignment and Name Resolution 290

Recommended Practices of IP Address Assignment 290


DHCP 291

DNS 292

ARP 295

References and Recommended Readings 296

Exam Preparation Tasks 297

Review All Key Topics 297

Complete Tables and Lists from Memory 297

Define Key Terms 297

Q&A 298

Chapter 9 Internet Protocol Version 6 305

“Do I Know This Already?” Quiz 305

Foundation Topics 308

Introduction to IPv6 308

IPv6 Header 309

IPv6 Address Representation 311

IPv4-Compatible IPv6 Addresses 312

IPv6 Prefix Representation 312

IPv6 Address Scope Types and Address Allocations 313

IPv6 Address Allocations 313

IPv6 Unicast Address 314

Global Unicast Addresses 314

Link-Local Addresses 315

Unique Local IPv6 Address 315

Global Aggregatable IPv6 Address 316

IPv4-Compatible IPv6 Address 316

IPv6 Anycast Addresses 316

IPv6 Multicast Addresses 317

IPv6 Mechanisms 320

ICMPv6 320

IPv6 Neighbor Discovery Protocol 320

IPv6 Name Resolution 321

Path MTU Discovery 322

IPv6 Address-Assignment Strategies 322

Link-Local Address (Stateless Autoconfiguration) 322

Autoconfiguration of Globally Unique IP address 323

DHCPv6 324

IPv6 Security 324

IPv6 Routing Protocols 325

RIPng 325

EIGRP for IPv6 325

OSPFv3 325

IS-IS for IPv6 325

BGP4 Multiprotocol Extensions (MP-BGP) for IPv6 326

IPv4 to IPv6 Transition Mechanisms and Deployment Models 326

Dual-Stack Mechanism 326

IPv6 over IPv4 Tunnels 326

Protocol Translation Mechanisms 328

IPv6 Deployment Models 329

Dual-Stack Model 329

Hybrid Model 330

Service Block Model 330

IPv6 Deployment Model Comparison 332

IPv6 Comparison with IPv4 333

References and Recommended Readings 334

Exam Preparation Tasks 336

Review All Key Topics 336

Complete Tables and Lists from Memory 337

Define Key Terms 337

Q&A 337

Chapter 10 Routing Protocol Characteristics, RIP, and EIGRP 345

“Do I Know This Already?” Quiz 345

Foundation Topics 348

Routing Protocol Characteristics 348

Static Versus Dynamic Route Assignment 348

Interior Versus Exterior Routing Protocols 350

Distance-Vector Routing Protocols 351


Link-State Routing Protocols 352

Distance-Vector Routing Protocols Versus Link-State Protocols 352

Hierarchical Versus Flat Routing Protocols 353

Classless Versus Classful Routing Protocols 353

IPv4 Versus IPv6 Routing Protocols 354

Administrative Distance 355

Routing Protocol Metrics and Loop Prevention 356

Hop Count 356

Bandwidth 357

Cost 358

Load 358

Delay 359

Reliability 359

Maximum Transmission Unit 360

Routing Loop-Prevention Schemes 360

Split Horizon 360

Poison Reverse 361

Counting to Infinity 361

Triggered Updates 361

Summarization 361

RIPv2 and RIPng 362

Authentication 362

MD5 Authentication 362

RIPv2 Routing Database 362

RIPv2 Message Format 363

RIPv2 Timers 364

RIPv2 Design 364

RIPv2 Summary 364

RIPng 365

RIPng Timers 365

Authentication 365

RIPng Message Format 365

RIPng Design 366

RIPng Summary 366


EIGRP Components 367

Protocol-Dependent Modules 368

Neighbor Discovery and Recovery 368

RTP 368

DUAL 368

EIGRP Timers 369

EIGRP Metrics 370

EIGRP Packet Types 371

EIGRP Design 372

EIGRP for IPv4 Summary 373

EIGRP for IPv6 (EIGRPv6) Networks 373

EIGRP for IPv6 Design 374

EIGRP for IPv6 Summary 374

References and Recommended Readings 375

Exam Preparation Tasks 377

Review All Key Topics 377

Complete Tables and Lists from Memory 377

Define Key Terms 377

Q&A 377

Chapter 11 OSPF, BGP, Route Manipulation, and IP Multicast 387

“Do I Know This Already?” Quiz 387

Foundation Topics 391

OSPFv2 391

OSPFv2 Metric 391

OSPFv2 Adjacencies and Hello Timers 392

OSPFv2 Areas 393

OSPF Router Types 394

OSPF DRs 395

LSA Types 396

Autonomous System External Path Types 397

OSPF Stub Area Types 397

Stub Areas 397

Totally Stubby Areas 398

NSSAs 398

Virtual Links 399

OSPFv2 Router Authentication 399

OSPFv2 Summary 399

OSPFv3 400

OSPFv3 Changes from OSPFv2 400

OSPFv3 Areas and Router Types 401

OSPFv3 LSAs 401

OSPFv3 Summary 404

BGP 404

BGP Neighbors 405

eBGP 406

iBGP 406

Route Reflectors 407

Confederations 409

BGP Administrative Distance 409

BGP Attributes, Weight, and the BGP Decision Process 409

BGP Path Attributes 410

Next-Hop Attribute 411

Local Preference Attribute 411

Origin Attribute 411

Autonomous System Path Attribute 412

MED Attribute 412

Community Attribute 413

Atomic Aggregate and Aggregator Attributes 413

Weight 414

BGP Decision Process 414

BGP Summary 415

Route Manipulation 416

PBR 416

Route Summarization 416

Route Redistribution 419

Default Metric 420

OSPF Redistribution 421

Route Filtering 421

Routing Protocols on the Hierarchical Network Infrastructure 422

IP Multicast Review 423

Multicast Addresses 423

Layer 3-to-Layer 2 Mapping 424

IGMP 425

IGMPv1 425

IGMPv2 425

IGMPv3 426

CGMP 426

IGMP Snooping 427

Sparse Versus Dense Multicast 427

Multicast Source and Shared Trees 428

PIM 428

PIM-SM 429

PIM DR 429

Auto-RP 429

PIMv2 Bootstrap Router 430


IPv6 Multicast Addresses 430

References and Recommended Readings 431

Exam Preparation Tasks 433

Review All Key Topics 433

Complete Tables and Lists from Memory 433

Define Key Terms 433

Q&A 434

Part IV Security, Convergence, Network Management

Chapter 12 Managing Security 445

“Do I Know This Already?” Quiz 445

Foundation Topics 448

Network Security Overview 448

Security Legislation 448

Security Threats 450

Reconnaissance and Port Scanning 450

Vulnerability Scanners 451

Unauthorized Access 452

Security Risks 453

Targets 453

Loss of Availability 454

Integrity Violations and Confidentiality Breaches 455

Security Policy and Process 456

Security Policy Defined 457

Basic Approach of a Security Policy 458

Purpose of Security Policies 458

Security Policy Components 459

Risk Assessment 459

Risk Index 460

Continuous Security 461

Integrating Security Mechanisms into Network Design 462

Trust and Identity Management 462

Trust 463

Domains of Trust 463

Identity 464

Passwords 464

Tokens 464

Certificates 465

Access Control 466

Secure Connectivity 466

Encryption Fundamentals 466

Encryption Keys 467

VPN Protocols 467

Transmission Confidentiality 469

Data Integrity 469

Threat Defense 470

Physical Security 470

Infrastructure Protection 471

Security Management Solutions 472

References and Recommended Readings 473

Exam Preparation Tasks 474

Review All Key Topics 474

Complete Tables and Lists from Memory 474

Define Key Terms 475

Q&A 475

Chapter 13 Security Solutions 481

“Do I Know This Already?” Quiz 481

Foundation Topics 484

Cisco SAFE Architecture 484

Network Security Platforms 485

Cisco Security Control Framework 486

Trust and Identity Technologies 486

Firewall ACLs 487

Cisco NAC Appliance 488

Cisco Identity-Based Network Services 489

Identity and Access Control Deployments 489

Detecting and Mitigating Threats 490

Threat Detection and Mitigation Technologies 491

Threat-Detection and Threat-Mitigation Solutions 492

Cisco IronPort ESA 493

Cisco IronPort WSA 494

Security Management Applications 495

Security Platform Solutions 495

Security Management Network 496

Integrating Security into Network Devices 497

IOS Security 498

ISR G2 Security Hardware Options 499

Cisco Security Appliances 499

Intrusion Prevention 500

Catalyst 6500 Service Modules 500

Endpoint Security 502

Securing the Enterprise 502

Implementing Security in the Campus 502

Implementing Security in the Data Center 503

Implementing Security in the Enterprise Edge and WAN 504

References and Recommended Readings 507

Exam Preparation Tasks 508

Review All Key Topics 508

Complete Tables and Lists from Memory 508

Define Key Terms 509

Q&A 509

Chapter 14 Voice and Video Design 515

“Do I Know This Already?” Quiz 515

Foundation Topics 518

Traditional Voice Architectures 518

PBX and PSTN Switches 518

Local Loop and Trunks 519

Ports 520

Major Analog and Digital Signaling Types 521

Loop-Start Signaling 522

Ground-Start Signaling 522

E&M Signaling 523

CAS and CCS Signaling 524

PSTN Numbering Plan 526

Other PSTN Services 527

Centrex Services 528

Voice Mail 528

Database Services 528

IVR 528

ACD 528

Voice Engineering Terminology 528

Grade of Service 528

Erlangs 528

Centum Call Second 529

Busy Hour 529

Busy-Hour Traffic 529

Blocking Probability 530

Call Detail Records 530

Converged Multiservice Networks 530

VoIP 531

IPT Components 532

Design Goals of IP Telephony 534

IPT Deployment Models 535

Single-Site Deployment 535

Multisite WAN with Centralized Call Processing Model 536

Multisite WAN with Distributed Call Processing Model 536

Unified CallManager Express Deployments 537

Video Deployment Considerations 537

Codecs 539

Analog-to-Digital Signal Conversion 540

Codec Standards 540

VoIP Control and Transport Protocols 541

DHCP, DNS, and TFTP 542

SCCP 542

RTP and RTCP 543

MGCP 544

H.323 544

H.264 547

SIP 548

IPT Design 549

Bandwidth 550

VAD 550

Calculating Voice Bandwidth 551

Delay Components in VoIP Networks 552

Packet Loss 555

Echo Cancellation 555

QoS and Bandwidth Mechanisms for VoIP and Video Networks 555

cRTP 556

IEEE 802.1P 556

Resource Reservation Protocol 557

LFI 557

LLQ 557

Auto QoS 559

IPT Design Recommendations 560

Service Class Recommendations 561

References and Recommended Readings 562

Exam Preparation Tasks 564

Review All Key Topics 564

Complete Tables and Lists from Memory 564

Define Key Terms 565

Q&A 565

Chapter 15 Network Management Protocols 575

“Do I Know This Already?” Quiz 575

Foundation Topics 578

Simple Network Management Protocol 579

SNMP Components 579

MIB 580

SNMP Message Versions 581

SNMPv1 581

SNMPv2 582

SNMPv3 582

Other Network Management Technologies 583

RMON 583

RMON2 584

NetFlow 585

NetFlow Compared to RMON and SNMP 586

CDP 587

Syslog 588

References and Recommended Reading 589

Exam Preparation Tasks 591

Review All Key Topics 591

Complete Tables and Lists from Memory 591

Define Key Terms 591

Q&A 592

Part V Comprehensive Scenarios and Final Prep

Chapter 16 Comprehensive Scenarios 599

Scenario One: Pearland Hospital 599

Scenario One Questions 600

Scenario One Answers 601

Scenario Two: Big Oil and Gas 604

Scenario Two Questions 604

Scenario Two Answers 605

Scenario Three: Beauty Things Store 606

Scenario Three Questions 607

Scenario Three Answers 608

Scenario Four: Falcon Communications 608

Scenario Four Questions 609

Scenario Four Answers 609

Chapter 17 Final Preparation 613

Tools for Final Preparation 613

Pearson Cert Practice Test Engine and Questions on the CD 613

Install the Software from the CD 614

Activate and Download the Practice Exam 614

Activating Other Exams 615

Premium Edition 615

The Cisco Learning Network 615

Memory Tables 615

Chapter-Ending Review Tools 616

Suggested Plan for Final Review/Study 616

Subnetting Practice 616

Using the Exam Engine 617

Summary 618

Part VI Appendixes

Appendix A Answers to the “Do I Know This Already?” Quizzes and Q&A Questions 623

Appendix B CCDA Exam Updates: Version 1.0 657

Appendix C OSI Model, TCP/IP Architecture, and Numeric Conversion 661

Glossary 677

Elements Available on the CD

Appendix D Memory Tables

Appendix E Memory Tables Answer Key

9781587142574 TOC 5/5/2011

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Sort by: Showing all of 6 Customer Reviews
  • Anonymous

    Posted June 14, 2014

    Ok, so...

    So yeah, theres quite a few errors and grammatical incontinuities, its short, and it gives no insight into the story besides a nightmare. T It could be better. I want to see at least a first chapter before condemning it though.

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  • Anonymous

    Posted June 14, 2014


    I counted six spelling errors and a grammatical error. I recommend you read up on your grammar if you should continue.

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  • Anonymous

    Posted June 14, 2014

    Giveing In


    Jack turned over in his bed while he slept. He was haveing another nightmare. In this nightmare, invisable hands griped his body, squeezing the air out of his lungs. He gasped for breath and struggled to get free. A dark, cold laugh echoed through his mind as his legs failed in the air. "Give in, Jack!" the cold voice whispered. "You're mine!"<p> Jack is only a normal looking 13 year old boy. One with the same terrible dream each night. And when he was convinced that he should just give into these dreams, the nightmare he's been haveing since he was 10, come to life. <p>part one at next result.

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  • Posted December 10, 2011

    Great reference as well as Study Guide

    This book is a great study guide and it serves a very useful long term purpose as a great reference tool. I am also using it as one of my study materials preparing for the Cisco CCNA exam.

    I really like the way Cisco presents the material. This guide has just enough detail to clearly cover the topic but not overwhelm. The use of tables, figures, examples, and bulleted points, make it an easy read. Key topics for the exam are clearly marked. Each chapter begins with a quiz which is helpful in deciding how much time to spend studying that chapter. Each chapter also ends with a Q&A section which serves to ensure that you understand the material. The last 2 chapters of the guide tie it all together by providing real world comprehensive scenarios and tools for final exam preparation.

    The CD contains supplemental materials including:
    * Memory Tables and the Memory tables answer key in PDF format. This is similar to a cheat sheet and provides another good tool for certification preparation.
    * The installer for the exam engine for the practice test and the process to activate it
    * Link to register this guide so that you can receive any update

    The exam engine installed and ran well on Windows 7. It provides 2 modes, study and practice exam. You can choose to include the book questions as well as the practice exam questions. You can include or exclude questions for each exam objective. You can choose to order by objective or not. You can choose the number of questions to select and a time limit. You can move forward and backward through the questions. You can also review the answer and an explanation at any point in time. This exam engine also allows you to save notes for any specific question which is a feature I have not seen before. When you click the Grade Exam button, you are provided with detailed feedback on your results. This includes feedback on each objective as well as each question.

    I highly recommend this book as either a study guide and/or a great reference tool for networking concepts.

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  • Anonymous

    Posted October 30, 2011

    A good Cisco DESGN exam book

    CCDA 640-864 Official Cert Guide is a well written and easy to understand book. The book's goal is to help the readers pass the 640-864 Cisco DESGN exam. All chapters start with the "Do I know this already" quiz, followed by the introduction of the foundation topics and finished with Q&A.

    The book covers the design of Cisco internetwork infrastructure from the basic network design, LAN and WAN design to security, voice and video design.

    The first three chapters mainly discuss the network design method, Cisco enterprise architecture model and enterprise LAN design. It illustrates the usual campus layer design (core-distribution-access) along with the best design practices for large, medium or small LAN sites. It covers redundancy protocols like HSRP, VRRP and GLBP in 2 pages but its explanation is very concise and good.

    The data center design chapter touches many different topics from power, cooling, cabling to virtualization. There are a lot of acronyms like VSS, VRF, vPC, VSAN and others. The book does not explain them clearly. Readers will need to check the references and recommended readings at the end of the chapter to get a better understanding. There are also a lot of Cisco equipment (Nexus switches, ASA firewall and others) being mentioned. I know this is a design book but it should at least dedicate one chapter to introduce these Cisco equipments for readers who have no knowledge about Cisco products. Chapter 7 WAN design briefly illustrates Cisco router and switching solution only but not the new Nexus switches and other security products.

    The book does a good job explaining the WAN technologies and designs especially MPLS. In two pages, it is able to provide the summary on how MPLS works and the design for layer 2 and layer 3 MPLS. The book does an excellent job describing IPv4 and IPv6 and their comparison. I do recommend reading Shannon McFarland's IPv6 for Enterprise Networks for readers who want to know more about IPv6.

    The book also covers routing protocol topics well. Not only it describes how each routing protocols like RIP, EIGRP and OSPF work but it also explains these protocols in IPv6 networks. The chapter also explains route manipulation as well as BGP and its attributes. It does not cover ISIS. I find it interesting that the book dedicates 8 pages to explain IP multicast while it only reserves 2 pages for MPLS.

    Chapter 16 discusses three network case study scenarios and the final chapter is about final exam preparation where it identifies the tool and tips to use the material for the study.

    This book is relatively easy to read and understand for readers who are very familiar with Cisco switching and routing concepts.

    I recommend this book without hesitation. I rate this book 5 out of 5 stars. The book will help the readers pass the exam. However, I still recommend the readers to access the Cisco web site to get more information for their study in addition to reading this book

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  • Posted July 3, 2011

    more from this reviewer

    good exam preparation

    The dominant computer networking company is Cisco. So if you aspire to be a network manager, being certified in Cisco products can be an important qualification. To help you pass the CCDA DESGN exam, the authors of this book compiled a massive study aid.

    Each chapter is prefaced by a 'Do I know this already' quiz. A few pages of multiple choice questions. None seems particularly hard or conceptually deep. This is a nice format for what is meant to be a purely functional, single purpose book. Perhaps like the venerable Schaum's Outline series, fleshed out with more narrative. I wonder why I don't see this more often. Often texts for exam preparation have quizzes at the end of chapters; not at the start.

    As usual with most Cisco books, the network diagrams are well drawn and usually simple. An invaluable aid to understanding the accompanying narrative. Often, the diagrams reduce the discussion of a network topology or routing to the minimal essence in graphical form. This pictorial representation might be what really makes coherent of a lot of text to the reader.

    The book can serve another purpose. The grouping of information into the various chapters is a handy way to study networking. Several of the chapters, like those on Internet Protocol version 4 and version 6, can be regarded as quite generic; ie. not about Cisco products and their specific properties. Likewise with the chapter on managing security. This talks about 3rd party tools (think Nmap, Nessus and Kismet as examples) and the overall design of a network.

    Don't forget the accompanying CD. While the book has those quizzes, the CD is meant as a full test run, after you have hopefully assimilated the chapters. If you are indeed preparing for the exam and have gotten this book, sittin thru the CD is vital feedback on your preparation status. If you find that you've scored too low on the CD exam, then consider postponing taking the real exam while you reread [more carefully this time!] the book. This can easily repay the cost of the book, compared to having to retake the exam.

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