Jeremy Cioara has focused on network technologies for more than a decade. During this time, he has achieved many certifications, including CCIE, MCSE, and CNE. Some of his field work includes network design and consulting at MicroAge, Qwest, and Terminal Processing Systems. He is currently focusing on technical instruction and authoring on topics including Cisco IP telephony, routing, and switching.
Chris Ward is a Senior Technical Instructor for a Web-based ILT company and is a CCSI, CCNP, CCDP, and MCSE. He has worked for companies such as IntegrationWorks, Salem Communications, and his own company, NightFall Productions, over the past 10 years. He has written for several publications, as well as co-authored a book on Windows Server 2003. His most important achievement, however, is being a good husband and dad to his wife and two children.