CCNA Voice Quick Reference [NOOK Book]

Overview

As a final exam preparation tool, the CCNA Voice Quick Reference provides a concise review of all objectives on the new IIUC

exam (640-460). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key

topics in cram-style format.

With this document as your guide, you will review topics on ...

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CCNA Voice Quick Reference

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Overview

As a final exam preparation tool, the CCNA Voice Quick Reference provides a concise review of all objectives on the new IIUC

exam (640-460). This digital Short Cut provides you with detailed, graphical-based information, highlighting only the key

topics in cram-style format.

With this document as your guide, you will review topics on concepts and commands that apply to Cisco Unified

Communications for small and medium-sized businesses. This fact-filled Quick Reference allows you to get all-important

information at a glance, helping you focus your study on areas of weakness and enhancing your memory retention of essential

exam concepts.

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Product Details

  • ISBN-13: 9781587058097
  • Publisher: Pearson Education
  • Publication date: 7/15/2008
  • Series: Quick Reference
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 149
  • File size: 3 MB

Meet the Author

Mike Valentine has 13 years of experience in the IT field, specializing in network design and installation. He is currently a

Cisco trainer with Skyline Advanced Technology Services and specializes in Cisco Unified Communications, CCNA, and

CCNP classes. His accessible, humorous, and effective teaching style has demystified Cisco for hundreds of students since he

began teaching in 2002. Mike holds a bachelor of arts degree from the University of British Columbia and currently holds the

MCSE: Security, CCNA, CCDA, CCNP, CCVP, IPTX, QoS, CCSI #31461, CEH, and CTP certifications. He has completed

the CCIE written exam.

Mike was on the development team for the Cisco Unified Communications Architecture and Design official Cisco courseware

and is currently developing custom Unified Communications courseware for Skyline. Mike coauthored the popular CCNA

Exam Cram, second edition, first published in December 2005, as well as the third edition of that volume published in

December 2007.

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Table of Contents

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction to Unified Communications . . . . . . . . . . . . 4

Key Components of the Unified Communications Architecture . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding Unified Communications Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Understanding Traditional Telephony . . . . . . . . . . . . . . 20

Introduction to Analog Circuits . . . . . . . . . . . . . . . . . . . . . 26

Introduction to Digital Circuits . . . . . . . . . . . . . . . . . . . . . . 31

Understanding VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Introducing VoIP Signaling Protocols . . . . . . . . . . . . . . 42

Connecting a VoIP System to a Service Provider Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Preparing the Infrastructure to Support Unified Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Introducing Cisco Unified Communications Manager Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring CM Express to Support Endpoints . . . . . 80

Implementing Basic Voice Features . . . . . . . . . . . . . . . . 87

Maintaining a CM Express System . . . . . . . . . . . . . . . . . 96

Implementing Cisco Unity Express . . . . . . . . . . . . . . . . . 99

Introducing the Cisco Smart Business

Communications System. . . . . . . . . . . . . . . . . . . . . . . . . . . 119

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