CCNP Support Exam Certification

( 3 )

Overview

Prepare for the new CCNP 642-831 CIT Exam with the official test preparation guide

  • Learn the troubleshooting and support topics for the NEW Cisco CCNP 642-831 CIT exam with the only official preparation book
  • Practice with more than 200 test question, including simulation- based questions on the enclosed CD-ROM

CCNP CIT Exam Certification ...

See more details below
Available through our Marketplace sellers.
Other sellers (Hardcover)
  • All (26) from $1.99   
  • New (4) from $6.74   
  • Used (22) from $1.99   
Close
Sort by
Page 1 of 1
Showing 1 – 3 of 4
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$6.74
Seller since 2008

Feedback rating:

(197)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
2003-11-21 Hardcover New SHIPS FAST FROM NY.

Ships from: Niagara Falls, NY

Usually ships in 1-2 business days

  • Canadian
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$45.00
Seller since 2014

Feedback rating:

(151)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
$45.00
Seller since 2014

Feedback rating:

(151)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing 1 – 3 of 4
Close
Sort by
Sending request ...

Overview

Prepare for the new CCNP 642-831 CIT Exam with the official test preparation guide

  • Learn the troubleshooting and support topics for the NEW Cisco CCNP 642-831 CIT exam with the only official preparation book
  • Practice with more than 200 test question, including simulation- based questions on the enclosed CD-ROM

CCNP CIT Exam Certification Guide, Second Edition is a comprehensive study tool for the new CCNP 642-831 CIT exam. This book is the second edition of the best-selling preparation title for the CCNP Support exam from Cisco Press, also authored by Amir Ranjbar.

Comprehensive coverage of all exam topics ensures readers will arrive at a complete understanding of what they need to master to succeed on the exam. This book follows a logical organization of the CCNP CIT exam objectives, and is written in a modular, small-chapter format to break the elements into easier-to-absorb parts. It also contains the other valuable learning tools of an Exam Certification Guide from Cisco Press that ensure concept comprehension and retention. These include pre- and post-chapter quizzes, foundational review sections, scenario-based exercises, and a CD-ROM testing engine with more than 200 questions, including simulation-based questions like on the actual exam.

The organization of this edition has been radically altered to align with the new CIT objectives that focus on troubleshooting methodologies to resolve problems at the Physical, Data Link, Network, Transport, and Application layers of the OSI Model.

Read More Show Less

Product Details

  • ISBN-13: 9781587200816
  • Publisher: Cisco Press
  • Publication date: 11/5/2003
  • Series: Exam Certification Guide Series
  • Edition description: REV
  • Edition number: 2
  • Pages: 309
  • Product dimensions: 7.62 (w) x 9.46 (h) x 1.02 (d)

Meet the Author

Amir Ranjbar, CCIE No. 8669, is an instructor and senior network architect for Global Knowledge. He is a certified Cisco Systems instructor and has a Bachelor's degree in Computing and Information Science and a Master's Degree in Knowledge Based Systems from the University of Guelph in Ontario, Canada. Amir is the author of the first edition of the CCNP Support Exam Certification Guide from Cisco Press.
Read More Show Less

Table of Contents

Introduction
Pt. I Establishing a Baseline 3
Ch. 1 Creating Network Configuration Documentation 5
Ch. 2 Creating End System Network Configuration Documentation 27
Pt. II Determining an Effective Troubleshooting Strategy 45
Ch. 3 Applying a Logical Layered Model to a Physical Network 47
Ch. 4 The General Troubleshooting Process 61
Ch. 5 Gathering Symptoms 71
Ch. 6 Selecting a Troubleshooting Approach 87
Pt. III Resolving Problems at the Physical and Data Link Layers 99
Ch. 7 Isolating a Problem at the Physical or Data Link Layer 101
Ch. 8 Correcting a Problem at the Physical or Data Link Layer 123
Pt. IV Resolving Problems at the Network Layer 147
Ch. 9 Isolating a Problem at the Network Layer 149
Ch. 10 Correcting a Problem at the Network Layer 171
Pt. V Resolving Problems at the Transport and Application Layers 193
Ch. 11 Isolating a Problem at the Transport or Application Layer 195
Ch. 12 Correcting a Problem at the Transport or Application Layer 217
Pt. VI Scenarios 235
Ch. 13 CIT Scenarios and Examples 237
Pt. VII Appendix 257
App. A Answers to the "Do I Know This Already?" Quizzes and "Q&A" Sections 259
Glossary 286
Index 304
Read More Show Less

Customer Reviews

Average Rating 2.5
( 3 )
Rating Distribution

5 Star

(0)

4 Star

(1)

3 Star

(0)

2 Star

(1)

1 Star

(1)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 3 Customer Reviews
  • Anonymous

    Posted January 17, 2004

    I didn't like this book

    I have several Cisco Press books. I didn't care for this one. It tended to repeat much of the information. Some of the questions at the end of each chapter were too trivial to test the readers grasp of the concepts. This may be because the book is new. I would recommend this book to someone with little or no experience in trouble-shooting networks.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted January 2, 2004

    This is a Terrible Book!

    I am a CCNA and I'm in the process of earning my CCNP Certifications I have purchased six of the Cisco Press Books. The CCNP CIT book is the worst of the Cisco Press Books I have read. It skims the subject matter and provides only a trivial explination of the subject. It is redundant, covering material already presented in the CCNA exam, yet at a higher level than is covered in the CCNA. Most of the chapters repeat themselves. The review questions at the end of each chapter repeat for each chapter. The book contains a CD practice test which is so easy I was able to score 85% after reading only the first seven chapters. I would not recommend this book to anyone studying for the fourth CIT test for the CCNP Certification.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted January 13, 2004

    CCNP CIT Exam Certification Guide, Second Edition

    At only 309 pages the ¿CCNP CIT Exam Certification Guide, Second Edition¿ seems like a lightweight compared to some of the other Cisco Press tomes. It does cause one initially to wonder how it can possibly cover all the technical information that might be needed in order to properly prepare for the exam. But the author explains in the introduction that the new CIT course (v5.0) and exam are oriented toward troubleshooting methodology and leave a lot of technology-specific material to the other CCNP courses and exams. And the book tackles each of the topics in the ¿Cisco Internetwork Troubleshooting¿ exam (CIT 642-831) described at www.cisco.com. These topics include documenting the network, determining an effective troubleshooting strategy, and correcting problems at the physical, data link, network, transport and application layers of the OSI protocol stack. The book is clearly written with many well-done figures and examples to help explain concepts. The table of contents and index sections are useful and a glossary of terms also is provided. The text is gratifyingly devoid of misspellings and typographical errors. Several suggested study strategies and useful tips for taking the real exam are discussed in the introduction. To help save the time of more experienced users each chapter begins with a set of ¿Do I Know This Already?¿ questions. These questions allow readers with different experience levels to quickly focus on the specific parts of a chapter where they may be weak. At the end of each chapter is a ¿Foundation Summary¿ that summarizes and reinforces the key concepts and commands. These sections make good exam notes and are a great way to review a day prior to taking the real exam. Also following each chapter is a ¿Q&A¿ section. The questions found here are more difficult than the ones on the exam. They probe your understanding of a topic and don¿t depend on the multiple-choice or fill-in-the-blank formats that encourage guessing at answers. All questions and their answers are grouped into an appendix that makes another good review tool. The scenarios presented in the final chapter are a little different from those found in some of the other Cisco Press guides. Rather than presenting scenarios as problem exercises to be worked out by the reader these scenarios are recounts of how a real problem was solved. I tend to prefer the problem exercises because they require one to think more than does reading a recount. The companion CD-ROM contains practice questions and the full text in Adobe Acrobat (PDF) format. A total of 225 test questions are available including 125 questions taken directly from the text and 20 lab simulations. The practice tests contain multiple-choice, fill-in-the-blank and list-in-order style questions. The practice questions contain some obvious errors, evidently a result of publishing deadlines taking precedence over sufficient editorial review. And a few idiosyncrasies exist ¿ for example, each test question has a button that displays the relevant section of the PDF. But when a wrong answer is entered this button is disabled, forcing one to first advance to the next test question and then hit the Back button before the reference can be displayed. The lab simulations are simplistic, most requiring only that a single show command be entered. And 15 of the 20 simulations are exactly the same as those found on the Cisco Press CCNP Flash Cards Exam Preparation CD-ROM. This could be a bit disappointing for those that purchase both the flash cards and the CIT exam guide. On the upside, nothing prevents one from installing the practice test on a second computer. This is great for those that want to install the product on a laptop for use when traveling in addition to installing on a desktop computer. The single-computer, single-user license enforced by some other publishers precludes this legitimate use. Let¿s hope that Cisco Press

    Was this review helpful? Yes  No   Report this review
Sort by: Showing all of 3 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)