The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

by Donna Cutting
     
 

View All Available Formats & Editions

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use

Overview

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.

Product Details

ISBN-13:
9781118039298
Publisher:
Wiley
Publication date:
12/16/2010
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
256
Sales rank:
398,686
File size:
360 KB

Related Subjects

Meet the Author

Donna Cutting speaks, consults, and writes on the topics of employee engagement and customer service. She spent almost two decades managing creative programs and leading employee morale initiatives in the healthcare field. A member of the National Speakers Association, she frequently delivers presentations to large corporate clients such as American Express Corporate Travel, GTE Federal Credit Union, the Society for Human Resource Management, and the American Hospital Association.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >