Centrex or PBX: The Impact of Internet Protocol by John Abrahams, Mauro Lollo |, Hardcover | Barnes & Noble
Centrex or PBX: The Impact of Internet Protocol

Centrex or PBX: The Impact of Internet Protocol

by John Abrahams, Mauro Lollo
     
 

If you have the responsibility to design, upgrade and manage data networks to carry IP Telephony (voice, video and data); need help in evaluating competing IP-Centrex and IP-PBX systems; or need guidance in specifying the parameters for a service level agreement for IP-Centrex, this unique reference provides you with the knowledge you need to get the job done right

Overview

If you have the responsibility to design, upgrade and manage data networks to carry IP Telephony (voice, video and data); need help in evaluating competing IP-Centrex and IP-PBX systems; or need guidance in specifying the parameters for a service level agreement for IP-Centrex, this unique reference provides you with the knowledge you need to get the job done right. It enables you to more accurately estimate the time and resources needed to implement IP Telephony in your organization. The book describes the IP-Centrex option of having the telephone company take responsibility for the service delivery and offers the kind of information service providers need to improve marketing and sales campaigns for IP-Centrex services.

Product Details

ISBN-13:
9781580534970
Publisher:
Artech House, Incorporated
Publication date:
04/01/2003
Series:
Telecommunications Library
Pages:
182
Product dimensions:
6.30(w) x 9.10(h) x 0.70(d)

Meet the Author

John R. Abrahams is a consultant with TelSys Associates in Oakville, ON, Canada. He received his M. Sc. in computer systems from Trinity College, Dublin, Ireland. He is also the author of Manager's Guide To Centrex (Artech House, 1988). Mauro Lollo is the vice president and chief technology officer at Unis Lumin, Inc. in Oakville, ON, Canada. He received his Diploma in Technology in electronics from Mohawk College, Hamilton, Ontario.

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