The Challenge of Communicating: Guiding Principles and Practices / Edition 1

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The Challenge of Communicating: Guiding Principles and Practices

Isa N. Engleberg, Prince George 's Community College

Dianna R. Wynn, Courtroom Intelligence

The Challenge of Communicating: Guiding Principles and Practices applies a unique framework of key elements and guiding principles to all communication contexts while engaging students with practical examples and realistic advice based on contemporary communication research. The seven guiding principles in the table below, derived from universal axioms found in communication literature, are used as the foundation for this book’s content. Regardless of the context (interpersonal, group, or presentational), these principles will help students make effective decisions about the communication challenges, select appropriate strategies that effectively address those challenges, and apply the skills they need to achieve their communication goals.

The Key Elements, Axioms, and Guiding Principles of Human Communication:

Key Elements of Communication

Communication Axioms

Guiding Principles of Human Communication


Communication Is Personal

Recognize how your characteristics and attitudes affect the way you communicate.


Communication Is Relational

Understand, respect, and adapt to other communicators.


Communication Is Intentional

Determine your communication goal.


Communication Is Contextual

Adapt to the communication circumstances and setting.


Communication Is Symbolic

Select appropriate message content.


Communication Is Structured

Organize message content.


Communication Is Irreversible

Plan how to convey your message to others.

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Product Details

  • ISBN-13: 9780205554768
  • Publisher: Pearson
  • Publication date: 11/23/2007
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 504
  • Product dimensions: 8.48 (w) x 10.87 (h) x 0.65 (d)

Table of Contents

Part I: The Challenge of Communicating

1. Understanding Human Communication

2. Understanding Self

3. Understanding Others

4. Understanding Listening and Critical Thinking

5. Understanding Verbal Communication

6. Understanding Nonverbal Communication

Part II: The Challenge of Interpersonal Communication

7. Interpersonal Communication: Understanding Relationships

8. Interpersonal Communication: Improving Relationships

9. Interpersonal Communication: Professional Relationships

Part III: The Challenge of Group Communication

10. Group Communication: Working in Groups

11. Group Communication: Decision Making and Problem Solving

Part IV: The Challenge of Presentational Communication

12. Presentations: The Planning Process

13. Presentations: Content and Structure

14. Presentations: Language and Expression

15. Presentations: Speaking to Inform

16. Presentations: Speaking to Persuade

Web Chapters

A. Research Strategies and Skills

B. Presentation Aids



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