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From the PublisherRichard W. Miller Chairman and CEO, Wang Laboratories, Inc. Kanter, Stein, and Jick have conceived a brilliant new model for the change process supported by unsurpassed field studies...required reading on a crucial issue for any leader.
Jeffrey Pfeffer Stanford Business School, author, Managing With Power Insightful and provocative...it will be of immense value to teachers, students, and practicing executives who want to know when and why change is necessary, how to recognize the need for change, and most importantly, how to think about the process of managing change.
Sir Adrian Cadbury The Rising Sun House, former Chairman, Cadbury-Schweppes This is the right book at the right time...The Challenge of Organizational Change combines clarity of analysis with down-to-earth guidance on action, backed by a wealth of relevant experience.
Raymond W. Smith Chairman & CEO, Bell Atlantic Corporation The only sustainable competitive advantage in dynamic markets is the ability to adapt faster than your competition. Kanter, Stein, and Jick show how this principle of continuous innovation applies, not just to new products, but also to new ways of managing.
Michel Crozier President, Centre de Sociologie des Organisations, Paris Organizational change is the real challenge of the future. Kanter, Stein, and Jick not only make it happen, but make it stick.
Joel Bleeke Director, McKinsey & Company, Inc. Critical for executives who must constantly work to gain support for change in their organizations — quite frankly that is the position of leading managers today.
Pierre J. Everaert President and CEO, Koninklijke Ahold, NV, the Netherlands This operating manual couples ideology for the change process to methodology of execution.
Robert J. Saldich President and CEO, Raychem Corporation Cuts a wide swath through what the world has learned about change, and packages that knowledge with a stimulating array of real life examples written by and about people throughout industry who have succeeded and failed in the change process.