Challenges And Issues In Knowledge Management (Hc)

Overview

Challenges and Issues in Knowledge Management - the fifth volume in the Research on Management Consulting series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations,
and reflections on knowledge management and...
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Overview

Challenges and Issues in Knowledge Management - the fifth volume in the Research on Management Consulting series - presents sixteen chapters that explore these various perspectives, focusing on knowledge management within the context of the management consulting industry, the dynamics associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations,
and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that
KM initiatives are aligned with the needs of the organization and its members, that the KM system is "owned" by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool. The focus, therefore, should be on how knowledge processes can be facilitated,
leveraged and utilized in organizational value creation.
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Product Details

  • ISBN-13: 9781593114206
  • Publisher: Information Age Publishing, Inc.
  • Publication date: 9/5/2005
  • Series: Research in Management Consulting Ser.
  • Pages: 408
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.94 (d)

Table of Contents

Introduction
Pt. I Knowledge management and the management consulting industry
1 Managing organizational knowledge networks in a professional services firm : interrelating knowledge management and intellectual capital 3
2 Knowledge management in practice : examining knowledge as modes of production 23
3 The fallacy of simplistic notions of the transfer of "best practice" 51
4 "Knowing" in the consultancy firm : exploring knowledge, people, context, and tools in action 69
5 Co-evolution of knowledge management processes : drawing on project experience in a global engineering consulting firm 107
Pt. II Dynamics of knowledge sharing and dissemination
6 A dispersed repertoire : exploring struggles to knowledge dissemination within consultancies 133
7 In search of knowledge sharing in practice 155
8 Merging knowledge : a study of knowledge management in a consulting-firm merger 179
9 Knowledge-sharing behavior and post-acquisition integration failure 209
Pt. III Methodological approaches to studying knowledge in organizations
10 Organizational photography : a "snapshot" approach to understanding knowledge sharing 229
11 Video-views of knowing in action : analytical views "in situ" in an IT firm's development department 249
12 Complex project management in small high-technology firms : small firms as learning models? 271
Pt. IV Reflections on knowledge management and management consulting
13 Flaws in the "engine" of knowledge creation : a critique of Nonaka's theory 293
14 Ten years of knowledge management : ramifications for consultants 317
15 The wonderful world of knowledge management : does knowledge management really add value? 337
16 Knowledge and consultancy 365
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