Changing Organizational Culture: The Change Agent's Guidebook / Edition 1

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Changing Organizational Culture enables those facilitating change to gain a broader understanding of the challenges faced when undertaking this task. It offers a range of practical techniques, pointers and exercises to help change agents develop their thinking and intuition, as well as their perception of change. In order to alter an organization's culture, the change agent must first understand its attitudes, beliefs and assumptions. This innovative guidebook is based on a new way of thinking that deals with both the functional and structural features of cultures. It focuses on the greatest challenge to cultural change - transforming the attitudes and assumptions of people - and offers three approaches which collectively assist the change process: changing the organizational goals through the leader; improving the effectiveness of the organization through the organizational members themselves; extending and enriching the assumptions underlying the culture through dialogue-based group sessions. Changing Organizational Culture is a must-have resource for organizational psychologists and change agents. It is also of interest to senior managers and business/ management students.
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Product Details

  • ISBN-13: 9780470014820
  • Publisher: Wiley
  • Publication date: 10/12/2007
  • Edition number: 1
  • Pages: 262
  • Product dimensions: 6.61 (w) x 9.61 (h) x 0.83 (d)

Meet the Author

Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; is a work and health psychologist. As an independent organizational consultant, March Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 0- work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.

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Table of Contents

About the Author     vii
Introduction     1
Changing organizational culture
Organizational culture     7
Assessing the organization and cultural change     23
Everyday reality, attitude and leadership     51
Mapping and taking away ineffectiveness     75
Dialogue     109
Some meanings of the non-verbal behavioral elements in Chapter 8     229
Some connotations of the words in the You-We-It exercise in Chapter 8     239
Examples of unproductive assumptions (Chapter 8, Walk 2)     241
Bibliography     243
Index     249
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