The quality of performance in any organization is a direct reflection of the quality of its leadership. What does your organization's performance say about you? If you're looking for a common-sense handbook that will take your leadership effectiveness to the next level, Charisma-Based Leadership: How to Be the Leader That Everyone Wants to Follow is for you. Unlike other business guides, Charisma-Based Leadership features easy-to-understand principles you can begin practicing immediately for visible results.
With over 40 years of experience working with high-performing leaders and teams, Cole and Baggett will help you become the leader people want to follow by showing you how to:
Accept responsibility for your behavior and that of your team
Communicate effectively using feedback
Resolve conflict and use frustration to your advantage
Larry Cole, Ph.D. (teammax.net) created the TeamMax® methodology that measures behavior change in real time. He has published four books and over 100 articles and is coauthor of the True Growth® eBook Leadership Series. He lives in Conway, Arkansas.
Acknowledgments xiv
Introduction 1
Section 1 Leading Change 6
Accepting Responsibility 10
Recognize the Need to Change 14
Know the Desired Behaviors 18
Be Willing to Change 22
See Yourself Doing the Desired Behavior 25
Change 28
Feedback 36
Section 2 Twelve Leadership Principles That Create a High-Performing Workplace 39
Accepting the Brutal Truth 41
It Is My Responsibility to Help You Be Successful 45
It Is My Responsibility to Be the Person with Whom You Want to Work 49
It Is My Responsibility to Create an Environment in Which You Feel Free to Talk to Me 58
Frustration Is Your Best Friend 61
I'm Guilty Until I Prove My Innocence 64
There Is an "I" in Teamwork 67
Your Perception of Me Is More Important Than My Perception of Me 70
Everyone Is from Missouri-the "Show-Me" State 77
Top-Down Change Produces Bottom-Up Commitment 79
Systems Drive Behavior Change 82
The Workplace Is the University of Personal Development 86
Section 3 Ten Leadership Values 88
Communication 93
Respect 97
Trust 102
Teamwork 106
Positive Attitude 109
Integrity 114
Accountability 118
Empowerment 122
Fairness 126
Continuous Improvement 129
Section 4 Managing Conflict 133
Working Differently with Different People 136
Conflict Resolution 140
Giving Feedback 144
Receiving Feedback Differently Because I'm Different 148
Section 5 Leadership Topics 154
Self-Awareness 155
Leadership Purpose 159
Leadership Passion 163
Resiliency 167
Controlling the Ego 172
Humility 176
Section 6 Additional Thoughts on Leadership 180
Do You Pass the Authenticity Test? 181
The Power of Words 184
Mary Kay on Leadership 187
The Task of Medicine and Leaders 191
The Paralysis of Perfection 192
Conclusion 194
Appendix 196
Bonus Leadership Insights 196
Recommended Reading 199
Overview
The quality of performance in any organization is a direct reflection of the quality of its leadership. What does your organization's performance say about you? If you're looking for a common-sense handbook that will take your leadership effectiveness to the next level, Charisma-Based Leadership: How to Be the Leader That Everyone Wants to Follow is for you. Unlike other business guides, Charisma-Based Leadership features easy-to-understand principles you can begin practicing ...