Chief Culture Officer: How to Create a Living, Breathing Corporation [NOOK Book]

Overview

Levi-Strauss, the jeans and apparel maker, missed out on the hip-hop trend. They didn’t realize that those kids in baggy jeans represented a whole new—and lucrative—market opportunity, one they could have seen coming if they had but been paying attention to the shape of American culture.

Levi Strauss isn’t alone. Too many corporations outsource their understanding of culture to trend hunters, cool watchers, marketing experts, consulting firms,...
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Chief Culture Officer: How to Create a Living, Breathing Corporation

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Overview

Levi-Strauss, the jeans and apparel maker, missed out on the hip-hop trend. They didn’t realize that those kids in baggy jeans represented a whole new—and lucrative—market opportunity, one they could have seen coming if they had but been paying attention to the shape of American culture.

Levi Strauss isn’t alone. Too many corporations outsource their understanding of culture to trend hunters, cool watchers, marketing experts, consulting firms, and, sometimes, teenage interns. The cost to Levi-Strauss was a billion dollars. The cost to the rest of corporate America is immeasurable.

The lesson? The American corporation needs a new professional. It needs a Chief Culture Officer.

Grant McCracken, an anthropologist who now trains some of the world’s biggest companies and consulting firms, argues that the CCO would keep a finger on the pulse of contemporary cultural trends—from sneakers to slow food to preppies—while developing a systematic understanding of the deep waves of culture in America and the world. The CCO’s professionalism would allow the corporation to see coming changes, even when they only exist as the weakest of signals.

Delightfully authoritative, trenchantly on point, bursting with insight and character, Chief Culture Officer is sure to expand your horizons—and your business.
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Editorial Reviews

Publishers Weekly
McCracken (Flock and Flow), a research affiliate at Convergence Culture Consortium at MIT, argues that every company needs a chief cultural officer to anticipate cultural trends rather than passively waiting and reacting. CCOs should have the ability to process massive amounts of data and spot crucial developments among an array of possibilities; they will be able to see the future coming, no matter which industry they serve, and create value for shareholders, move product, create profit and increase the bottom line. McCracken provides an impressive list of individuals deeply connected and in tune with the zeitgeist including Steve Jobs, A.G. Lafley, Mary Minnick, Joss Whedon and Johnny Depp—who fought Disney in order to create a campy male lead in the Pirates of the Caribbean movie—as well as such corporations as Starbucks and Nike that have “refashioned culture.” McCracken’s case is persuasive, and his book, peppered with pop culture references and enlivened by his restlessly inquisitive nature (and ability to strike up conversation with just about anyone), makes for enlightening and entertaining reading. (Dec.)
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Product Details

  • ISBN-13: 9780465020102
  • Publisher: Basic Books
  • Publication date: 11/10/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 288
  • Sales rank: 761,003
  • File size: 360 KB

Meet the Author

Grant McCracken is a Research Affiliate at C3 at MIT. He earned his PhD in anthropology at the University of Chicago and was the founding Director of the Institute of Contemporary Culture. He has taught at Cambridge University, McGill University, and the Harvard Business School. He consults with an array of companies, including Campbell Soup, Coke, L’Oreal, IBM, and the Children’s Television Workshop. He has written nine academic books and his work has been covered by Oprah, the New York Times, the LA Times, Newsweek, and BusinessWeek. He lives in Connecticut.
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