Cisco CallManager Fundamentals: A Cisco AVVID Solution

Cisco CallManager Fundamentals: A Cisco AVVID Solution

by John Alexander, Delon Whetten, Anne Smith, Christopher Pearce
     
 

ISBN-10: 1587050080

ISBN-13: 9781587050084

Pub. Date: 07/18/2001

Publisher: Pearson Education

Exposes the inner workings of CallManager to help you maximize your Cisco IP Telephony solution

  • Learn how to deploy and manage a CallManager solution
  • Understand how CallManager processes information through detailed architectural examples and descriptions
  • Understand the components that make up CallManager call routing through the use of

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Overview

Exposes the inner workings of CallManager to help you maximize your Cisco IP Telephony solution

  • Learn how to deploy and manage a CallManager solution
  • Understand how CallManager processes information through detailed architectural examples and descriptions
  • Understand the components that make up CallManager call routing through the use of basic to advanced examples that solve enterprise call routing problems
  • Learn detailed information about North American and international dial plans, trunk and station devices, media resources, managing and monitoring CallManager, and call detail records

Cisco CallManager Fundamentals provides examples and reference information about CallManager, the call processing component of the Cisco AVVID (Architecture for Voice, Video, and Integrated Data) IP Telephony solution. Cisco CallManager Fundamentals uses examples and architectural descriptions to explain how CallManager processes calls. This book details the inner workings of CallManager so that those responsible for designing and maintaining a Voice over IP (VoIP) solution from Cisco Systems can understand the role each component plays and how they interrelate. You'll learn detailed information about hardware and software components, call routing, media processing, system management and monitoring, and call detail records. The authors, all members of the CallManager group at Cisco Systems, also provide a list of features and Cisco solutions that integrate with CallManager. This book is the perfect resource to supplement your understanding of CallManager.

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Product Details

ISBN-13:
9781587050084
Publisher:
Pearson Education
Publication date:
07/18/2001
Series:
Networking Technology Series
Edition description:
Older Edition
Pages:
693
Product dimensions:
7.68(w) x 9.48(h) x 1.91(d)

Table of Contents

Foreword
Introduction
Ch. 1Cisco CallManager Architecture3
Ch. 2Call Routing57
Ch. 3Station Devices227
Ch. 4Trunk Devices269
Ch. 5Media Processing315
Ch. 6Manageability and Monitoring Tools405
Ch. 7Call Detail Records501
App. A: Feature List555
App. B: Cisco Integrated Solutions615
App. C: Glossary638
Index658

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