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Cisco Internet Architecture Essentials Self-Study Guide: Cisco Internet Solutions Specialist

Cisco Internet Architecture Essentials Self-Study Guide: Cisco Internet Solutions Specialist

by Matthew Recore, Sheridan Murphy, Sheridan Murphy

ISBN-10: 1587050447

ISBN-13: 9781587050442

Pub. Date: 09/25/2002

Publisher: Pearson Education

Learn how to build Internet architectures with the official CISS Architecture Essentials Coursebook

  • Based on the official training course developed by Cisco Systems®
  • The first book that helps prepare candidates for the Cisco® Certified Internet Solutions Specialist (CISS) designation
  • Provides insight into Cisco's formula for


Learn how to build Internet architectures with the official CISS Architecture Essentials Coursebook

  • Based on the official training course developed by Cisco Systems®
  • The first book that helps prepare candidates for the Cisco® Certified Internet Solutions Specialist (CISS) designation
  • Provides insight into Cisco's formula for e-business success

Having led the market in deploying e-commerce, customer care, supply chain management, workforce optimization, e-learning, and e-publishing solutions, Cisco has developed frameworks around strategies and tactics for successfully conducting business online. This Internet systems architecture provides a complete end-to-end solution, taking into account a variety of critical technology aspects such as availability, security, quality of service, and network management. CISS Architecture Essentials is based on the Cisco-developed training course of the same name and gives network engineers an introduction to building an Internet architecture to support new world applications. This book focuses on giving you the knowledge needed to ensure consistent and scalable network specifications for e-business implementation. Important design considerations such as capacity, connectivity, availability, security, QoS, and network systems management are all discussed in terms of specific customer requirements.

Product Details

Pearson Education
Publication date:
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7.24(w) x 9.58(h) x 0.92(d)

Table of Contents

Chapter 1Internet System Architecture Overview3
Internet System Architecture Definition5
Types of Internet Business Solutions6
Customer Care Solution7
e-commerce Solution11
Supply Chain Management Solution and Architecture14
e-learning Solution15
Workforce Optimization Solution19
e-publishing Solution20
Review Questions22
Chapter 2Internet System Architecture Design Overview25
Internet System Architecture Components25
Cisco Internet System Reference Architecture Components26
Perimeter Routers26
Layer 3 Switches28
Content Switches34
CiscoSecure IDS Sensors and Directors44
Content Engines46
Content Routers55
Server Placement for Web, Databases, and Application Servers60
Benefits Realized After Implementing the Internet Systems Architecture61
Quality of Service63
Manageability--Network and System Management64
Glossary of Key Terms in This Chapter65
Review Questions67
Chapter 3High Availability Overview71
Benefits of Highly Available Systems72
Total Cost of Ownership Model72
Downtime and Availability75
Designing High Availability Architecture76
Defining Objectives76
Following a Top-Down Approach77
Developing an Availability Model77
Composing a Development Road Map78
Performing Design Verification79
The Two Design Approaches to Availability79
Networks and Systems Based on Fault Tolerant Devices80
Networks and Systems with Redundant Topologies80
E-Commerce Architecture83
Non-Redundant Design83
Redundant Design83
High Availability Design Enabling Technologies84
Load Balancers84
Ethernet Spanning Tree85
Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)86
Device-dependant Failover Mechanisms87
Non-network Considerations88
Operational Best Practices88
Server Fault Tolerance89
Power Considerations89
Failure Analysis and Recovery89
Review Questions91
Chapter 4Security Concepts and Design95
How Important Is Security?97
What Is a Security Policy?97
The Need for a Security Policy98
Test and Implementation Considerations100
Monitor and Respond Considerations100
Manage and Improve Considerations101
Types of Attacks102
Packet Sniffers102
IP Spoofing103
Denial of Service104
Password Attacks106
Man-in-the-Middle Attacks107
Application Layer Attacks108
Network Reconnaissance108
Trust Exploitation109
Port Redirection109
Unauthorized Access110
Virus and Trojan Horse Applications110
Conclusions About Attacks111
Cisco PIX Firewalls112
Virtual Private Networks117
VPNs and Data Encryption118
Cisco Devices that Support Encrypted VPN Access122
Intrusion Detection122
Cisco Intrusion Detection Solutions: Network-Based125
Cisco Intrusion Detection Solutions: Host-Based126
Access Control127
Cisco SAFE Architecture129
Cisco SAFE Architecture Main Module130
Management Module131
Server Module133
Corporate Internet Module134
Remote Access VPN Module136
E-Commerce Module137
Review Questions139
Chapter 5Content Delivery Networks141
Traditional Web Growth141
Anatomy of a Network142
Bottleneck Points143
Cisco Content Delivery Networks are the Solution143
Cisco's Content Networking Architecture: Components144
Intelligent Network Services145
Content Switching145
Content Edge Delivery150
Content Routing or Global Server Load Balancing151
Content Distribution and Management151
Applications of Content Delivery Networking153
Transparent Caching153
Content Filtering Solution155
Review Questions157
Chapter 6Quality of Service159
What is QoS?159
Network Demands Example161
Planning for QoS162
Perform an Initial Policy Needs Assessment163
Perform a Network Characterization163
Perform an Application Characterization164
Define the Service Level164
Policy Testing and Validation165
Implementing the Larger Scale Policy166
Deploying QoS166
QoS Device Manager170
QoS Application Points170
Cisco IOS QoS Tools/Categories170
Review Questions174
Chapter 7Network Management177
Network Management and the FCAPS Model177
Fault Management178
Configuration Management178
Accounting Management182
Performance Management183
Security Management183
Fault Management185
Event Handling in a Fault Management System186
Key Functions in a Fault Management System186
Where to Implement a Fault Management System188
Reasons for Implementing a Fault Management System188
Troubleshooting in a Fault Management System188
Performance Management190
SNMP and RMON Overview191
Eight Guidelines for Managing a Network203
Starting with a Good Design and Secure Physical Location203
Identifying Critical Ports and Leaving the Rest Alone204
Setting Up Fault Monitoring205
Collecting Baseline Data205
Defining and Setting Thresholds206
Adjusting Thresholds206
Reducing Baseline Data Collection206
Revisiting and Gathering Baseline Data Regularly207
Third-Party Network Management Tools207
Hewlett Packard's Openview208
IBM's Tivoli/Netview208
Computer Associate's Unicenter TNG209
Cisco Network Management Solutions209
CiscoWorks 2000 Bundles210
QoS Policy Manager (QPM)216
Cisco Network Registrar (CNR)216
Access Control Server (ACS)216
Review Questions217
Chapter 8Service Level Agreements221
Service Level Management Chain221
Business Synchronization222
Setting Expectations223
Measuring the User's View224
What is a Service Level Definition?224
Creating and Maintaining SLAs225
Internal and External SLAs226
Sample External Service Level Agreement227
Common Core Requirements and Metrics of an SLA228
Administrative Requirements228
Technical Dependencies228
Functional Dependencies229
Network Availability Metrics229
Network Performance Metrics229
Operation Level Metrics229
Design Integration230
SLM Integration230
Third-Party Integration Initiatives230
Cisco Service Management Tools230
Cisco Service Management Solution231
Cisco Internetwork Performance Monitor234
Cisco QoS Policy Manager Version 2.0235
Review Questions237
Chapter AAnswers to the Chapter Review Questions239
Chapter 1 Review Questions239
Chapter 2 Review Questions240
Chapter 3 Review Questions241
Chapter 4 Review Questions242
Chapter 5 Review Questions244
Chapter 6 Review Questions245
Chapter 7 Review Questions246
Chapter 8 Review Questions250

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