Cisco Unified Presence Fundamentals
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Cisco Unified Presence Fundamentals

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by Brian Morgan, Jeremy Shane Lisenbea, Michael Popovich
     
 

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Cisco Unified Presence Fundamentals

Learn how to use Cisco Unified Presence Server and Client to streamline communication and improve business agility

Brian Morgan, CCIE No. 4865

Shane Lisenbea

Michael C. Popovich III, CCIE No. 9599

Cisco® Unified Presence offers companies powerful opportunities to improve productivity. Building on the

Overview

Cisco Unified Presence Fundamentals

Learn how to use Cisco Unified Presence Server and Client to streamline communication and improve business agility

Brian Morgan, CCIE No. 4865

Shane Lisenbea

Michael C. Popovich III, CCIE No. 9599

Cisco® Unified Presence offers companies powerful opportunities to improve productivity. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, it helps people find each other faster, solve problems more quickly, pursue opportunities with more agility, and increase customer satisfaction.

Written by three leading Cisco experts, Cisco Unified Presence Fundamentals explains the concepts behind Unified Presence, the technologies involved, their interdependencies, and how to troubleshoot them. The authors support their discussions of concepts and techniques with many sample applications, guiding network professionals to real-world mastery even if they have never used presence technologies.

This book will be an indispensable resource for all Cisco partners and system integrators who need to understand Unified Presence and build solutions, and for all IT and networking professionals who must work with or support those solutions. This is the only book that

  • Walks readers step by step through configuring Cisco Unified Presence
  • Presents practical sample applications that encourage readers to explore and innovate in their own organizations
  • Thoroughly covers the technical aspects of deploying Presence and explains how it can be used within key vertical markets
  • Presents troubleshooting techniques from both server- and client-side perspectives

    • Plan, install, configure, support, and profit from Cisco Unified Presence
    • Understand the components of a Cisco Unified Presence solution and how they fit together
    • Gain valuable insight into how Cisco Unified Presence can increase productivity, scheduling capabilities, and interactivity for evolving industries
    • Understand crucial interdependencies that impact Cisco Unified Presence design, functionality, and behavior
    • Configure Cisco Unified Presence for Federation

Understand how to resolve Unified Presence issues with built-in tools and diagnostic utilities

This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, passwords, and management techniques.

Category: Networking/Voice Over IP

Covers: Cisco Unified Presence

Product Details

ISBN-13:
9781587140440
Publisher:
Cisco Press
Publication date:
06/29/2010
Series:
Networking Technology: IP Communications Series
Pages:
268
Product dimensions:
7.30(w) x 8.90(h) x 0.70(d)

Meet the Author

Brian Morgan, CCIE No. 4865, is a consulting systems engineer with Cisco specializing in Unified Communications and Collaboration technologies. In 20 years in the networking industry, he has performed in a number of roles, including network consultant, Certified Cisco Systems Instructor, and engineering director for a telecommunications company. When he’s not spending time with the family, Brian enjoys working with local high school and college students enrolled in local Cisco Network Academy programs in North Texas.

Shane Lisenbeais a product sales specialist for Unified Communications. With 20 years of telephony experience, he started at the ground level of pulling wire to where he is today. During that path, Shane held many positions that include lead technician, supervisor, technical marketing engineer, and consulting system engineer. When Shane is not at work, he is still at work with several projects going all the time.

Michael C. Popovich III, CCIE No. 9599, is a consulting systems engineer with Cisco specializing in Unified Communications and Enterprise Social Software technologies. With 12 years in networking, he has spent most of that time in consulting roles with Cisco partners and Cisco working mainly with routing/switching and Unified Communication technologies. In the pursuit of a good work/life balance, Michael spends his spare time diving, riding motorcycles, and enjoying the outdoors when possible.

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Cisco Unified Presence Fundamentals 4 out of 5 based on 0 ratings. 1 reviews.
Boudville More than 1 year ago
One advantage of the Cisco product described by the book is the migration from using Microsoft operating system to linux. Presumably in part because of no licensing fees and hence a lower cost to Cisco. Whether this is in part passed on to the customer is unknown, but possibly also an advantage to you. Another feature is that an SDK is available for customers who use the Application Extension Platform. The SDK takes advantage of the relative ease of developing under linux. For example, you can install and use free third party applications to improve your coding efforts for AXP. While some might also be available for a Microsoft OS, there should be more under linux. The Unified Presence offers the nice property of availability. This shows the status of a user as "online, offline, idle, busy or away". It ensures that, at least ideally, an incoming message does not interrupt its recipient. Vital because it has been found that wetware [you] context switching is very deleterious to an efficient focusing on the immediate task at hand. Despite the many people who think otherwise, Unified Presence can improve your productivity at hard tasks. Single Number Reach is another advantage of the new product. It avoids the clumsy need by a caller to know several of your phone numbers [office landline, cellphone, softphone] and then to have to ring each of these in turn, when you fail to answer. Instead, you now have a SNR. This marches us towards the context where a URI [Universal Resource Indicator] can also refer to a person, instead of just a software topic or domain.