The simple act of being civil in every interaction-and modeling and promoting the same for others-leads to improvements at all levels of an organization. In this new book, Dr. Woods explains how the principles of civility closely match those of leadership, such as respect and responsibility. He uses a common-sense, business-savvy approach that features practical advice:
Civil leadership's connection with sound business principles advocated by Drucker, Bennis, and others, and how to use it as a health care business strategy
The injuries of disruptive and uncivil behavior-too long tolerated in medicine-and ways to address them
The Seven Common Leadership Missteps® of Physicians, including lack of openness and an inability to be a team player, and methods to effectively change these behaviors
Standards for civility-driven behavior and professionalism, how to overcome objections to them, and to create and sustain a culture that supports them
Innovations, providing clear, concise directives for change that health care leaders can use starting today
This instructive and inspiring book includes a Foreword by Marshall Goldsmith, Ph.D., leadership expert and author of New York Times best sellers MOJO: How to Get It, How to Keep It, and How to Get It Back When You Lose It! and What Got You Here Won't Get You There.
The simple act of being civil in every interaction-and modeling and promoting the same for others-leads to improvements at all levels of an organization. In this new book, Dr. Woods explains how the principles of civility closely match those of leadership, such as respect and responsibility. He uses a common-sense, business-savvy approach that features practical advice:
Civil leadership's connection with sound business principles advocated by Drucker, Bennis, and others, and how to use it as a health care business strategy
The injuries of disruptive and uncivil behavior-too long tolerated in medicine-and ways to address them
The Seven Common Leadership Missteps® of Physicians, including lack of openness and an inability to be a team player, and methods to effectively change these behaviors
Standards for civility-driven behavior and professionalism, how to overcome objections to them, and to create and sustain a culture that supports them
Innovations, providing clear, concise directives for change that health care leaders can use starting today
This instructive and inspiring book includes a Foreword by Marshall Goldsmith, Ph.D., leadership expert and author of New York Times best sellers MOJO: How to Get It, How to Keep It, and How to Get It Back When You Lose It! and What Got You Here Won't Get You There.
Civil Leadership: The Final Step to Achieving Safety, Quality, Innovation, and Profitability in Health Care
176
Civil Leadership: The Final Step to Achieving Safety, Quality, Innovation, and Profitability in Health Care
176Paperback
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Product Details
| ISBN-13: | 9781599404059 |
|---|---|
| Publisher: | Joint Commission Resources |
| Publication date: | 05/28/2010 |
| Pages: | 176 |
| Product dimensions: | 5.90(w) x 8.80(h) x 0.60(d) |