Clinical Communication Handbook / Edition 1by Melissa Piasecki
Pub. Date: 07/28/2002
Clinical Communication Handbook can become an essential part of your physician-patient education.
Communication is a critical skill in clinical practice and sometimes not emphasized in medical education. Effective communication skills ease the pressure in dealing with difficult or even "typical" patients and will make your patients feel more comfortable with you.
Clinical Communication Handbook can become an essential part of your physician-patient education. Learn how to be a better communicator through the use of vignettes, dialog boxes, and evidence-based information.
- Publication date:
- Edition description:
- New Edition
- Product dimensions:
- 4.50(w) x 8.00(h) x 0.30(d)
Table of Contents1. Communication Is Critical.
The evidence for how communication skills can improve medical outcome, patient satisfaction and reduce malpractice suits.
Creating a good first impression: the basics on professional appearance and behavior.
3. About Time.
How to most effectively use the first 2 minutes and manage time during each interview.
Joining with the patient and obtaining the "agenda".
Learning to understand and participate in the patient's feelings.
Identifying and anticipating patient's information needs.
Using collaborative techniques to improve adherence and outcome.
8. Getting Feedback.
Using supervisors, colleagues, videotape, and patients to refine communication skills.
9. Special Situations.
English as a second language.
Working with cultural differences.
Giving bad news.
The anxious, tearful or angry patient.
Managing psychiatric problems.
Difficult patient relationships.
and post it to your social network
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