Clinical Communication Handbook / Edition 1

Paperback (Print)
Buy New
Buy New from BN.com
$46.97

Overview

Communication is a critical skill in clinical practice and sometimes not emphasized in medical education. Effective communication skills ease the pressure in dealing with difficult or even "typical" patients and will make your patients feel more comfortable with you.

Clinical Communication Handbook can become an essential part of your physician-patient education. Learn how to be a better communicator through the use of vignettes, dialog boxes, and evidence-based information.

Read More Show Less

Editorial Reviews

From the Publisher

Early praise for Clinical Communication Handbook!

"Information from this book provides invaluable information for any medical professional that communicates with patients. The information can be used as a personal assessment tool or as a book full of recommendations when dealing with patients." -Derek Wayman, Third year medical student

"I think this book hits home many points on presentation, subtle body language and communication with patients.I have heard scattered points and advice from different physicians, but nothing on a scale like this, which starts from A and goes to Z."- Keith Chan, Third year medical student

"This book is probably one of the more useful things I've read in the past few months, medical journals included! We spend at least 7 years learning how to be a doctor, but precious few minutes learning how to communicate effectively as a doctor. These principles can streamline your practice, make your days easier (and shorter), decrease your chances of ending up in court, and above all, help your patient to feel more comfortable."- Brandon Johnson, MD, Internal Medicine resident

Read More Show Less

Product Details

  • ISBN-13: 9780632046461
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 7/28/2002
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 120
  • Product dimensions: 4.50 (w) x 8.00 (h) x 0.30 (d)

Table of Contents

1. Communication Is Critical.

The evidence for how communication skills can improve medical outcome, patient satisfaction and reduce malpractice suits.

.

2.Getting Started.

Creating a good first impression: the basics on professional appearance and behavior.

3. About Time.

How to most effectively use the first 2 minutes and manage time during each interview.

4. Engage.

Joining with the patient and obtaining the "agenda".

5. Empathize.

Learning to understand and participate in the patient's feelings.

6. Educate.

Identifying and anticipating patient's information needs.

7. Enlist.

Using collaborative techniques to improve adherence and outcome.

.

8. Getting Feedback.

Using supervisors, colleagues, videotape, and patients to refine communication skills.

9. Special Situations.

English as a second language.

Working with cultural differences.

Giving bad news.

The anxious, tearful or angry patient.

Managing psychiatric problems.

Difficult patient relationships.

Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)