Coaching / Edition 3

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Coaching: Evoking Excellence in Others is an insightful, thought-provoking guide that dissects the art and science of coaching.

Beginning with theories, concepts and models, the book moves on to consider rigorous methods of practice and self-observation in a relationship of mutual trust, respect and freedom of expression. It will probe you to rethink how you relate to your clients and your staff, how you produce long-term excellent performance in yourself and how you can become more effective in helping others to achieve their goals

This third edition includes a new chapter on communication and a new central case study that runs throughout the book to illustrate the impact of the themes and concepts discussed in the book.

Coaching, 3rd edition is a rich learning resource guide for new and experienced coaches who want to challenge their methods of partnering with clients. It is also an inspiring guide for training managers and leaders, human resource development managers and general managers who want to develop their teams.
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Product Details

  • ISBN-13: 9781856178167
  • Publisher: Taylor & Francis
  • Publication date: 3/15/2010
  • Edition description: New Edition
  • Edition number: 3
  • Pages: 252
  • Sales rank: 632,680
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.40 (d)

Meet the Author

James Flaherty, founder of New Ventures West and co-founder of Integral Leadership, designs coaching courses and leads classes throughout North America, South Africa and Europe. He has coached top executives at many Fortune 500 companies and is a highly sought after speaker at meetings and conferences. Over the past two decades, James has led coaching and leadership courses involving thousands of people. His innovative approach to coaching, known as Integral Coaching, integrates recent discoveries in linguistics, developmental psychology, twentieth-century philosophy and biology into a widely-acclaimed, practical method of self-improvement and personnel development.
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Table of Contents

Foreword xi

Preface to the Third Edition xv

Preface xix

How to Use This Book xx

Limits of the Text xxi

Acknowledgments xxiii

Orientation xxv

Introduction xxvii

1 The Foundation for Coaching 1

Why Coaching Now? 1

What Is Coaching? 3

Operating Principles of Coaching 9

2 Basic Principles 15

What Is a Human Being? 15

Language, Observation, and Assessment 23

3 The Flow of Coaching 31

Stage 1 Relationship 33

Stage 2 Openings 34

Stage 3 Assessment 35

Stage 4 Enrollment 36

Stage 5 Coaching Itself 37

4 The Coaching Relationship 39

Mutual Trust 40

Mutual Respect 42

Mutual Freedom of Expression 44

5 Openings 51

Habits 51

Social Identity 53

Openings 55

6 Assessment Models 59

Model 1 Five Elements Model 62

Model 2 Domains of Competence 70

Model 3 Components of Satisfaction and Effectiveness 73

Using These Models 76

Applications of the Models to Our Case 78

7 How Things Really Get Done 83

Speech Act Theory 83

Requests 86

Promises 90

Offers 91

Assertions 93

Assessments 95

Declarations 98

Conversation for Relationship 100

Conversation for Possibilities 101

Conversation for Action 102

8 Enrollment 107

9 Coaching Conversations 115

Types of Conversation 116

Type 1 Single Conversations 117

Type 2 Several Conversations 120

Type 3 132

Assessment Exercise 144

Self-Observation Exercise 145

Practice Exercise 146

10 Stuck 151

Client Being Stuck 151

Program Being Stuck 153

11 Getting in Condition for Change 157

What's Necessary for Change 158

Assessing the Client's Readiness 159

What To Do with What You Find 161

12 Track Two: Working with Ourselves 169

Truing Questions 170

Self-Development Process for Coaches: Skills and Qualities 170

The Process: Working with Yourself 174

The Process: An Example 175

Definitions 178

How Bob Turned Out 178

Conclusion 181

Appendix A Self-Observations 183

Appendix B Practices 193

Bibliography 205

About the Author 213

Index 215

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