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Put today's proven ...
Put today's proven management techniques to work for you
Your game plan for building employee morale and commitment
Find out the benefits of coaching over traditional management So you want to create a lean, mean, working machine? Discover how to inspire employees and get results. From tried-and-true worksheets to tools that you can tailor to your own situation, this friendly guide helps you call all the right plays for a big win!
Discover how to: Use questions rather than commands Be a delegator, not a doer Complete performance reviews without anxiety Grow your employees' talents Increase productivity; decrease turnover
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PART I: Building Employee Commitment through Coaching.
Chapter 1: Get Off the Bench and Be the Coach!
Chapter 2: Laying a Foundation that Builds Commitment.
Chapter 3: Coaching and Managing Diversity.
Chapter 4: Finding the Time to Stay Connected.
PART II: Performance Coaching for Results.
Chapter 5: Giving Constructive Feedback, Not Praise and Criticism.
Chapter 6: Setting Performance Plans the SMART Way.
Chapter 7: Taking the Blues Out of Reviews.
PART III: The Fine Art of Mentoring and Tutoring.
Chapter 8: The Do's and Don'ts of Mentoring and Tutoring.
Chapter 9: Don't Tell, but Do Ask: Tutoring with Questions.
Chapter 10: Taking Them under Your Wing.
PART IV: Motivating and Empowering Your Staff.
Chapter 11: Motivation -- Not Inspiration or Perspiration.
Chapter 12: Seven Practical Strategies to Motivate Employees.
Chapter 13: Don't Try To Do It All Yourself -- Delegate.
PART V: Grooming and Growing Your Employees.
Chapter 14: Knowing When -- and How -- to Train.
Chapter 15: Building Career Self-Reliance.
Chapter 16: Making the Plan: Coaching For Development.
PART VI: The Part of Tens.
Chapter 17: Ten Coaching Myths.
Chapter 18: Ten Skills That Strengthen Your Foundation for Coaching.
Chapter 19: Ten Management Behaviors to Avoid.
Chapter 20: Ten (er, 50) Ways to Build Commitment through Coaching.
Book Registration Information.