Codes of Conduct: Behavioral Research into Business Ethics / Edition 1

Codes of Conduct: Behavioral Research into Business Ethics / Edition 1

by David M. Messick
     
 

Despite ongoing efforts to maintain ethical standards, highly publicized episodes of corporate misconduct occur with disturbing frequency. Firms produce defective products, release toxic substances into the environment, or permit dangerous conditions to existin their workplaces. The propensity for irresponsible acts is not confined to rogue companies, but crops up

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Overview

Despite ongoing efforts to maintain ethical standards, highly publicized episodes of corporate misconduct occur with disturbing frequency. Firms produce defective products, release toxic substances into the environment, or permit dangerous conditions to existin their workplaces. The propensity for irresponsible acts is not confined to rogue companies, but crops up in even the most respectable firms. Codes of Conduct is the first comprehensive attempt to understand these problems by applying the principles of modern behavioral science to the study of organizational behavior.


Codes of Conduct
probes the psychological and social processes through which companies and their managers respond to a wide array of ethical dilemmas, from risk and safety management to the treatment of employees. The contributors employ a wide range of case studies to illustrate the effects of social influence and group persuasion, organizational authority and communication, fragmented responsibility, and the process of rationalization. John Darley investigates how unethical acts are unintentionally assembled within organizations as a result of cascading pressures and social processes. Essays by Roderick Kramer and David Messick and by George Loewenstein focus on irrational decision making among managers. Willem Wagenaar examines how worker safety is endangered by management decisions that focus too narrowly on cost cutting and short time horizons. Essays by Baruch Fischhoff and by Robyn Dawes review the role of the expert in assessing environmental risk.

Robert Bies reviews evidence that employees are more willing to provide personal information and to accept affirmative action programs if they are consulted on the intended procedures and goals. Stephanie Goodwin and Susan Fiske discuss how employees can be educated to base office judgments on personal qualities rather than on generalizations of gender, race, and ethnicity. Codes of Conduct makes an important scientific contribution to the understanding of decisionmaking and social processes in business, and offers clear insights into the design of effective policies to improve ethical conduct.

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Product Details

ISBN-13:
9780871545947
Publisher:
Russell Sage Foundation
Publication date:
01/01/1997
Edition description:
New Edition
Pages:
419
Product dimensions:
6.10(w) x 9.00(h) x 1.40(d)

Meet the Author

DAVID M. MESSICK is at the Kellogg School at Northwestern University.

ANN E. TENBRUNSEL is at the College of Business Administration, University of Notre Dame.

CONTRIBUTORS: Jonathan Baron, Max H. Bazerman, Maura A. Belliveau, Francisco J. Benzoni, Robert J. Bies, Marilynn B. Brewer, Robert B. Cialdini, John M. Darley, Robyn M. Dawes, Thomas Donaldson, Baruch Fischhoff, Susan T. Fiske, Robert H. Frank, Stephanie A. Goodwin, Russell Hardin, Helmut Jungermann, Joshua Klayman, Roderick M. Kramer, George Loewenstein, Robert Mauro, Ann L. McGill, David M. Messick, Myron Rothbart, Ann E. Tenbrunsel, Tom R. Tyler, Kimberly A. Wade-Benzoni, Willem A. Wagenaar, and Patricia H. Werhane.

Table of Contents

Contributors
Preface
Introduction: Behavioral Research into Business Ethics1
Ch. 1How Organizations Socialize Individuals into Evildoing13
Ch. 2Social Influence and the Triple Tumor Structure of Organizational Dishonesty44
Ch. 3Ethical Cognition and the Framing of Organizational Dilemmas: Decision Makers as Intuitive Lawyers59
Ch. 4Can Socially Responsible Firms Survive in a Competitive Environment?86
Ch. 5Beyond the Hidden Self: Psychological and Ethical Aspects of Privacy in Organizations104
Ch. 6Judge not, Lest ...: The Ethics of Power Holders' Decision Making and Standards for Social Judgment117
Ch. 7Social Categories and Decision Making: How Much Differentiation Do We Need?143
Ch. 8In-Group Favoritism: The Subtle Side of Intergroup Discrimination160
Ch. 9Managing Work Force Diversity: Ethical Concerns and Intergroup Relations171
Commentary: The Business Ethics of Social and Organizational Processes187
Ch. 10Do No Harm197
Ch. 11Behavioral Decision Theory and Business Ethics: Skewed Trade-Offs Between Self and Other214
Ch. 12Responsibility Judgments and the Causal Background228
Ch. 13Ethics as Hypothesis Testing, and Vice Versa243
Ch. 14Environmental Degradation: Exploring the Rift Between Environmentally Benign Attitudes and Environmentally Destructive Behaviors256
Ch. 15The "Public" Versus the "Experts": Perceived Versus Actual Disagreements About Risks275
Ch. 16Incremental, Validity, Expertise, and Ethics289
Ch. 17Ethical Dilemmas in Risk Communication300
Ch. 18The Ethics of Not Spending Money on Safety318
Commentary: The Business Ethics of Risk, Reasoning, and Decision Making328
Summary: The Psychology of Business Ethics342
References362
Index395

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