Cognition and Communication at Work

Cognition and Communication at Work

by Yrjo Engestrom, David (Eds.) Middleton

This book attempts to redefine the methods and topics that constitute the study of work.See more details below


This book attempts to redefine the methods and topics that constitute the study of work.

Product Details

Cambridge University Press
Publication date:
Edition description:
New Edition
Product dimensions:
5.98(w) x 8.98(h) x 0.75(d)

Table of Contents

1. Introduction: studying work as mindful practice Yrjö Engeström, David Middleton; 2. Distributed cognition in an airline cockpit Edwin Hutchins, Tove Klausen; 3. Constituting shared workspaces Lucy Suchman; 4. Seeing as situated activity: formulating planes Charles Goodwin, Marjorie Harness Goodwin; 5. Convergent activities: line control and passenger information on the London Underground Christian Heath and Paul Luff; 6. Users and designers in mutual activity: An analysis of cooperative activities in systems design Susanne Bødker, Kaj Grønbæk; 7. System disturbances as springboard for development of operators' expertise Leena Norros; 8. Expert and novice differences in cognition and activity: A practical work activity Edith A. Laufer; 9. The tensions of judging: handling cases of driving under the influence of alcohol in Finland and California Yrjö Engeström; 10. Talking work: argument, common knowledge and improvisation in teamwork David Middleton; 11. Scientific 'genius' and laboratory signatures Chandra Mukerji; 12. Experience and the collective nature of skill Harley Shaiken; 13. Working together: Symbolic interactionism, activity theory and distributed artificial intelligence Susan Leigh Star; 14. On the ethnography of cooperative work Arne Raeithel.

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