Collective Knowledge  

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Advances in communications and computing, the advent of the Internet, and the proliferation of high-speed computer networks and servers are producing unprecedented improvements in business collaboration and productivity. Knowledge Workers have become an indispensable resource—the productivity engine of the 21st-century—by using technology to streamline the capture and delivery of organizational knowledge to fellow workers worldwide. COLLECTIVE KNOWLEDGE describes this new Knowledge Workplace, where intellectual ...

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Overview

Advances in communications and computing, the advent of the Internet, and the proliferation of high-speed computer networks and servers are producing unprecedented improvements in business collaboration and productivity. Knowledge Workers have become an indispensable resource—the productivity engine of the 21st-century—by using technology to streamline the capture and delivery of organizational knowledge to fellow workers worldwide. COLLECTIVE KNOWLEDGE describes this new Knowledge Workplace, where intellectual capital is a key managed asset and where Web-based collaborative team services, portals for information management and discovery, and broadcast delivery of information to every desktop all help enable constant productivity gains.

  • THE HISTORY OF INFORMATION MANAGEMENT: Consider the history of knowledge management and propagation, from cuneiform to computing, and the rise of the next-generation intranet.
  • THE EMERGENCE OF THE KNOWLEDGE WORKPLACE: Read about how the confluence of work and next-generation intranet technology has produced a dynamic productivity ecosystem.
  • THE COMPELLING BUSINESS VALUE PROPOSITION: Discover how leading organizations are using intranets to increase productivity and reduce costs.
  • INTRANET MANAGEMENT STRATEGIES: Obtain practical guidance for planning, developing, and managing next generation intranets—now and in the future.
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Editorial Reviews

From The Critics
Aimed at business decision makers, this guide describes how companies are using intranets—computer networks that link a community of workers—to increase productivity and reduce costs. Topics include, for example, the history of information management, the features and benefits of portals, core competencies for knowledge workers, and common daily business practices enabled by intranets. The volume also includes case studies of four deployments using the Microsoft Solution for Intranets. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780735614994
  • Publisher: Microsoft Press
  • Publication date: 3/27/2002
  • Pages: 240
  • Product dimensions: 6.60 (w) x 9.48 (h) x 0.99 (d)

Meet the Author

Beverley Watters is president of TCE Research Solutions in Toronto. She is also executive editor of Information Highways magazine.

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Table of Contents

Introduction
Sect. 1 From Cuneiform to Intranets: Getting Here from There
1 Information and Knowledge in an Historical Perspective 3
2 Intranets 101 25
3 The Portal: Gateway to a World of Knowledge 39
4 Business and Technological Drivers 53
5 The Microsoft Solution for Intranets 67
Sect. 2 The Culture of Knowledge
6 The Knowledge Worker 83
7 The Knowledge Workplace 95
Sect. 3 How Intranets Add Value
8 The Business Value Proposition for Next Generation Intranets 115
9 Case Studies: Successful Workplace Intranets 139
Sect. 4 Making Intranets Work: Planning and Beyond
10 Strategies for Planning and Deploying a Successful Intranet 177
11 The Future 195
An Intranet Glossary 201
Bibliography 215
Resource List 217
Index 221
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