Commercial and Residential Cleaning Services: A Resource Guide to Developing and Maintaining Your Own Janitorial or Home Cleaning Business

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The Knouen Group is pleased to offer "Commercial and Residential Cleaning Services: A Resource Guide To Developing And Maintaining Your Own Janitorial Or Home Cleaning Business", as a welcome addition to a suite of Cleaning Services Industry Business Systems products that includes "Cleaning Services Bid Estimation: A Resource Guide To Cleaning Services Bid Estimating, Work Loading And Cost Accounting", and "Janitorial and Home Cleaning Services: Bid Estimating Worksheets For Microsoft Excel®".

"Commercial and Residential Cleaning Services ..." was written with the aspiring or fledgling Cleaning Services Contractor in mind. This guide provides insightful introductions to a complete range of topics relevant to the start-up and development of Janitorial and Home Cleaning contracting businesses. Each topic is discussed in a clear and concise manner, that highlights straightforward explanations and common sense approaches wherever possible.

Over 100 useful references are included. In this guide you will learn about:

  • How to write Small Business plans", in order to obtain loans and to organize the rollout and development of your business, a convenient Small Business plan checklist is included;
  • Cleaning equipment and supplies", including applications, pricing, sourcing (i.e., a list of national distributors), maintenance tips and a brief introduction to floor care systems;
  • Marketing and advertising strategies" for cleaning services businesses, including an introduction to, and several examples of the use of advertising media such as the internet, the yellow pages, mailers, local TV and Radio, postcards, customer surveys, flyers, door hangers etc.;
  • How to determine a price for your services", including an introduction to, and examples of bidding and cost accounting methods, with formulas for bidding and overhead distribution, work loading examples, production rate and pricing charts, sample "Notice Of Award's" with service agreement specifications, bid proposal examples and negotiation strategies;
  • Cleaning practices", including an introduction to team cleaning approaches and cleaning tips that will help your business to establish credibility with new clients and maintain your business;
  • Customer relations", including tips on correcting problems, employee behavior, gifts and remembrances;
  • Safety, Insurance, Taxes, Contracts and Hiring", including invaluable introductions, explanations and essential references.

Commercial and Residential Cleaning Services …, retails at $34.95 US, and may be purchased currently by special order through any Barnes and Noble Bookstore.

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Product Details

  • ISBN-13: 9780971747746
  • Publisher: Entaecan Publications
  • Publication date: 12/1/2002
  • Format: Spiral Bound
  • Edition description: SPIRAL
  • Pages: 304

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