Communicating at Work: Principles and Practices for Business and the Professions, with Free Student CD-ROM / Edition 7

Communicating at Work: Principles and Practices for Business and the Professions, with Free Student CD-ROM / Edition 7

by Ronald B. Adler, Jeanne Marquardt Elmhorst, Jeanne Marquardt Elmhorst
     
 

ISBN-10: 0072492902

ISBN-13: 9780072492903

Pub. Date: 12/28/2001

Publisher: McGraw-Hill Companies, The

The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent…  See more details below

Overview

The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent teaching tool.

Product Details

ISBN-13:
9780072492903
Publisher:
McGraw-Hill Companies, The
Publication date:
12/28/2001
Edition description:
Older Edition
Pages:
544
Product dimensions:
7.90(w) x 10.12(h) x 0.25(d)

Table of Contents

Preface
Pt. IBasics of Business and Professional Communication1
1Communicating at Work3
2Communication, Culture, and Work33
Pt. IIPersonal Skills63
3Verbal and Nonverbal Messages65
4Listening97
5Interpersonal Skills121
6Principles of Interviewing155
7Types of Interviews183
Pt. IIIWorking in Groups221
8Working in Teams223
9Effective Meetings261
Pt. IVMaking Effective Presentations285
10Developing the Presentation287
11Organizing Your Ideas307
12Verbal and Visual Support in Presentations333
13Delivering the Presentation367
14Informative, Group, and Special-Occasion Speaking391
15Persuasive Presentations419
Appendix: Format and Design of Written Business Messages447
Glossary468
Notes475
Acknowledgments488
Index489

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