Communicating Effectively with the Chinese

Hardcover (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $61.49
Usually ships in 1-2 business days
(Save 40%)
Other sellers (Hardcover)
  • All (11) from $61.49   
  • New (5) from $87.41   
  • Used (6) from $61.49   


How can North Americans improve their communication with the Chinese? A useful and efficient approach to understanding prevalent cultural assumptions underlying everyday Chinese communicative activities, Communicating Effectively With the Chinese identifies and conceptualizes some of the distinctive communication practices in Chinese culture. Utilizing the self-OTHER perspective as a conceptual foundation, authors Ge Gao and Stella Ting-Toomey portray and interpret the dynamics of Chinese communication. They examine how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting conversations in Chinese culture. They explain why miscommunication between Chinese and North Americans takes place and suggest ways to improve Chinese/North American communication. By incorporating instances of everyday conversations, Gao and Ting-Toomey offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese-North American encounters.

Adding to the sparse literature on communicating with others of different cultural backgrounds, Communicating Effectively With the Chinese is resource that will be widely used by professionals and academics in communication, intercultural communication, interpersonal communication, Asian studies, and race and ethnic studies.

Read More Show Less

Editorial Reviews

To help professionals and academics understand prevalent cultural assumptions underlying everyday Chinese communication, this resource examines how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting conversations in Chinese culture. Offers explanations of why miscommunication between Chinese and North Americans takes place, and suggests ways to better interact with Chinese. Annotation c. by Book News, Inc., Portland, Or.
Read More Show Less

Product Details

Table of Contents

1 Self-OTHER Perspective and Communication 1
Conceptualizing Chinese Culture and Communication 2
Self-OTHER Perspective: Contextualizing Chinese Communication 7
Organization of the Book 19
2 Chinese Personal Relationship Development Processes 23
Gan Qing: The Basis of Chinese Personal Relationships 24
Ren Qing and Bao 29
3 Characteristics of Chinese Communication 35
Han Xu 37
Ting Hua 41
Ke Qi 45
The Insider Effect on Communication 48
4 Mian Zi 53
The Conceptualization of Mian Zi 53
Implications of the Concern for Mian Zi 56
Mian Zi: Face-Directed Communication Strategies 60
5 Miscommunication Between Chinese and North Americans 69
Chinese-North American Communication in a Dilemma 70
What Is Not Said Versus What Is Said 71
We Versus I 73
Polite Versus Impolite Talk 74
Indirect Versus Direct Talk 75
Hesitant Versus Assertive Speech 77
Self-Effacing Versus Self-Enhancing Talk 78
Private Versus Public Personal Questions 81
Reticent Versus Expressive Speech 82
Improving Chinese-North American Communication 83
Epilogue 87
References 95
Index 103
About the Authors 109
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)